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10 Posts
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1465
January 2nd, 2021 10:00
VPLEX splitter do not appear in RecoverPoint cluster
Hi everyone,
I have successfully added the VPLEX as storage to my RecoverPoint cluster.
However, the splitters do not appear.
I tried removing the storage and re-adding it again, but it didn't fix.
Do you have any info to add the splitter correctly?
Have a nice day!
Jacopo
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DELL-Josh Cr
Moderator
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9.2K Posts
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January 4th, 2021 09:00
Hi Jacopo,
Did you follow the steps on page 139? https://dell.to/3553d9S
jacopoceccaroni
10 Posts
0
January 5th, 2021 04:00
Hello Josh,
thank you for your response!
Yes! I create a CG with RecoverPoint tag enabled.
KR
DELL-Sam L
Moderator
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7.5K Posts
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January 5th, 2021 10:00
Hello jacopoceccaroni,
Here is a link to a KB that maybe of assistance. https://dell.to/2JMLn41
jacopoceccaroni
10 Posts
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January 7th, 2021 00:00
Hi Sam,
unfortunately this is not the problem.
The initiators are displayed correctly and have already been added.
We do not see the splitters in the RecoverPoint section.
KR
DELL-Sam L
Moderator
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7.5K Posts
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January 7th, 2021 10:00
Hello jacopoceccaroni,
Which version of recover point are you using?
jacopoceccaroni
10 Posts
0
January 8th, 2021 00:00
RecoverPoint:
5.1 SP2 P1
VPLEX:
5.5.2.04.00.01
DELL-Sam L
Moderator
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7.5K Posts
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January 9th, 2021 00:00
Hello jacopoceccaroni,
Thanks for the info as it help to better look into your issue.
Idan
675 Posts
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January 14th, 2021 05:00
Hi @jacopoceccaroni
Granted that there's proper zoning to the FE and BE ports of VPLEX and the RPAs and that initiator registration was done properly, I would advocate raising a case with support in order for us to take a closer look.
Regards,
Idan