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995

December 3rd, 2014 03:00

Splitter Problems

Hi all;

When i try to launch a new CG, the trasnfer state was Paused by system, them the logs shows :

ERROR: Splitter VNX-SJC-A has experienced an error in communication. See the Splitter communication error that has been issued to your event logs for the trigger, system behavior and required user action. WARNING: To ensure data integrity, it is highly recommended that you do not fail over to any snapshots that have been created in the past five minutes. A full sweep or initialization may follow.

ERROR: Splitter VNX-SJC-B has experienced an error in communication. See the Splitter communication error that has been issued to your event logs for the trigger, system behavior and required user action. WARNING: To ensure data integrity, it is highly recommended that you do not fail over to any snapshots that have been created in the past five minutes. A full sweep or initialization may follow.

Any idea for this problem???

THANKS !

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19 Posts

December 3rd, 2014 04:00

Thanks Idan !!!

I opened the case 67535842 ... but I see that the case does not advance ...if you want, you can see the case to help me.THANKS !!

675 Posts

December 3rd, 2014 04:00

Hi,

There can be multiple reasons for those sort of communications issues, it can be FC communication issues between RP and the VNX, it can be VNX or splitter related issues as well.

I would start with a brief inspection of configuration including RPA initiator registration on the VNX, Zoning, VNX and RP events.

Please also raise a SR to get to the root cause of this.

Regards,

Idan

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