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878
November 18th, 2013 11:00
recoverpoint localhost.local admin credential
I have a Gen5 RPA that I suspect that is not booting all the way up. I logged in via KVM console and it is on a localhost.localdomain login prompt. I tried boxmgmt but it won't take it.
Can you please tell me which credential to use?
It appears that it did not boot all the way up and stopped at run level 2.
Thanks for your help in advance.
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forshr
2 Intern
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1.1K Posts
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November 18th, 2013 11:00
If this is an RPA that is part of an existing cluster try logging in as admin/admin.If you manage to successfully log in then the boxmgmt user could be locked. Used the unlock_user CLI command from admin to unlock it.
Let me know how you get on.
danielsalud
16 Posts
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December 3rd, 2013 19:00
one of the RPAs won't go all the way up to level 3 (multi-user) and stopped at level 2 or get hung. I re-imaged with the new code (bootable CD) and the issue went away.
danielsalud
16 Posts
0
December 3rd, 2013 19:00
for some odd reason, it won't take admin/admin nor monitor but it did take it after a few reboots. Weird !