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29 Posts
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2001
July 31st, 2012 07:00
RecoverPoint GUI Context Senstive Command Grayed Out
Using a browser, I connect to RPA for the RecoverPoint GUI.
I authenticate with admin (admin role).
The context sensitive commands are grayed out in the drop down menus in the Navigation pane.
Also, when I click on a GC in the Navigation pane, the button across the top of the Component pane are grayed out.
Why?
Is there a setting I am missing.
I did not set this evironment up. Just took over.
RPA version is 3.3
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etaljic81
1K Posts
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July 31st, 2012 09:00
It's grayed out because SRM controls it. It doesn't affect replication at all. The CG is still replicating and SRM will perform a failover when it's instructed to do so.
etaljic81
1K Posts
0
July 31st, 2012 08:00
Can you attach a screenshot?
zzRMC
29 Posts
0
July 31st, 2012 08:00
Ernes,
Sensitive information in screenshot. I cannot post to the forum.
etaljic81
1K Posts
0
July 31st, 2012 08:00
Do you have SRM enabled on the consistency group? Select the consistency group and select the Policy tab.
etaljic81
1K Posts
0
July 31st, 2012 09:00
No problem. Glad I can help
zzRMC
29 Posts
0
July 31st, 2012 09:00
Thank you Ernes
zzRMC
29 Posts
0
July 31st, 2012 09:00
Ah. Yes. The context menu and icons on the CGs with SRM enabled are grayed out. The other GC are OK.
Good catch...
Why with SRM enabled on GCs are the context menus and icons grayed out?
Does this affect replication in any way?