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April 30th, 2017 10:00
RecoverPoint Deployment Manager SAN Diagnostics Error
Environment:
GEN6 RPAs w/RPOS v5.0.SP1 installed
VNX8000 storage array.
Cisco MDS 9513 core switches
RecoverPoint Deployment Manager 5.0.SP1
New RecoverPoint cluster installation / creation following "Installation and Deployment Guide IDG 302-002-830_04", page 20, installing a RPA cluster with midrange storage.
RecoverPoint Deployment Manager step 11.2 - SAN Diagnostics error: Message ID 3201 San View is empty, check LUN masking, zoning network connections, and storage configuration.
Checked zoning. Appears to be OK. Two fabrics, each fabric one zone with all RPA / Storage Ports connected to fabric. Initiators are registering. VNX8000 storage array online, available, and accessible from Unisphere for VNX.
What have I missed?
Any idea why this is not working?
Idan
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April 30th, 2017 12:00
Hi there,
Have you checked if the RPAs initiators are registered with initiator type RecoverPoint appliance and failover mode 4 ? Have you checked if the RecoverPoint Enabler is installed on the VNX ?
After these have been validated, you might want to expose a LUN to the RPAs SG and rescan again.
Hope that helps,
Idan Kentor
RecoverPoint Corporate Systems Engineering