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3 Posts
0
3782
January 3rd, 2019 07:00
RecoverPoint: auth.Log Filling Up the /var Directory
Hi
We have just hit a problem on our recoverpoint cluster - all our accounts are inaccessible we know the passwords have not been changed but we believe we have hit the known problem of the auth.log filling - how do you sort this out if you cant login?
Is there a way of logging in directly via console ?
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Idan
675 Posts
1
January 4th, 2019 01:00
There is Mike, console access is blocked by default in recent versions (can be enabled via boxmgmt CLI if needed).
I would recommend to raise a SR with support as there are ways to mitigate other than console access, depending on the version.
Hope that helps,
Idan
MikeSparkes
3 Posts
0
January 4th, 2019 02:00
Hi Idan
Thank you for your reply - we cant login at CLI or GUI at present - we have an old version 4.4.0 on recoverpoint hardware -
Idan
675 Posts
0
January 7th, 2019 00:00
Hi Mike,
The issue is fixed in RP 4.4.1 and described in KB497106, I would recommend to raise a ticket with support to workaround the issue.
Regards,
Idan