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3 Posts
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1089
August 8th, 2014 07:00
failed to download change management xml file
Hi,
for the second time, i try to install recoverpoint via DM version 2.1 and when arrive step 8 , i get failed to download change management file. tried with another account , same issue. Does anyone have an idea.
On the same machine i get login with my account and download iso patches and so on.
rgds
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Idan
675 Posts
0
August 21st, 2014 00:00
Hi,
Please try to use the latest DM 2.1 version which contains many relevant fixes.
If this doesn't help, please open a case with support to investigate, they should be able to provide an offline change management XML file if there's communication issues between DM and EMC.
Regards,
Idan