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November 22nd, 2016 03:00

error when try to create new CG on rp4vm

Hi

I install new rp4vm version 4.3

i get this error after i finish to create new CG with one Vm:

"Error the production Vm is corrupted"

I get this error on all my Vm on tje cluster

675 Posts

November 22nd, 2016 03:00

Hi there,

What RP4VMs and vSphere versions are we talking about here ?

Regards,

Idan Kentor

RecoverPoint Corporate Systems Engineering

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44 Posts

November 22nd, 2016 03:00

Hi idan

RP 4.3.1.3

Vmware 5.5

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44 Posts

November 22nd, 2016 05:00

2016-11-22 15_03_39-Greenshot.png

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44 Posts

November 22nd, 2016 05:00

2016-11-22 15_01_12-Greenshot.png

675 Posts

November 22nd, 2016 05:00

This is a known issue, please contact me offline to see if it applies to your case and if the workaround can be applied.

Thanks,

Idan

idan.kentor@emc.com

675 Posts

April 5th, 2017 12:00

Thought it would be good to update the forum that this matter is fixed in RP4VMs 5.0.1 which came out roughly two months ago.

We've also created KB494035 for this one:

https://support.emc.com/kb/494035

FYI,

Idan Kentor

@IdanKentor

RecoverPoint Corporate Systems Engineering

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