Error when add Vcenter to RecoverPoint

Sorry for the delay.

Please check EMC KB emc217806

Validate RPA can ping VC IP
 
Validate VC can ping RPA Cluster IP
 
Validate VC is listening on port 443 ( netstat -an | find "443")

Note : Use 'boxmgmt' user to run commands from following menu options :

** Main Menu **
[2] Setup
[8] Advanced options
[6] System internal operations
[2] Run internal command
This is the list of commands you are allowed to use: switch_utils netstat ethtool date telnet ping ssh top
Enter internal command:
 
Using this secure connection you must use the Virtual Center (VC) certificate which can be found in the following directory on the Virtual Center server:

C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\SSL\rui.crt

Copy this to a location on the PC that you are running the RecoverPoint GUI and vCenter Server install from.

NOTE: This location maybe different on Windows 2008 server and you will need to search accordingly for the certificate file.
 
Using the RecoverPoint Console, right-click vCenter Servers, select Add vCenter Server credentials.

Under Credentials :
         Server IP :  < Note : this is the Virtual Center IP address and not an ESX IP >
         Port number : 443
         Username :
         Password :
         Certificate files:

  Reference RecoverPoint 3.2 Administrator Guide for more information.

Registered EMC Powerlink customers can download documentation from Powerlink. From the Powerlink home page menu bar, select  Support > Technical Documentation and Advisories > Software ~ P-R ~ Documentation > RecoverPoint > Maintenance/Administration.

Because the view is restricted based on customer agreements, you may not have permission to view certain downloads. Should you not see a documentation download you believe you should have access to, follow the instructions in EMC Knowledgebase solution emc116045.