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October 17th, 2016 09:00
error launching RecoverPoint_DM incompatible jvm version 1.7 or greater is required
Hello,
I downloaded the package
RecoverPoint_rel5.0_d.205_DM_5.0_Win_md5_e37472a83d44ee7f7fefb4720e3d1e3b
and launching the RecoverPoint_DM.exe I have an error: Version 1.6.045 of the JVM is not suitable for this product. Version: 1.7 or greater is required.
Looking for my java - version, I have a java version 1.8.0_102 installed.
Do you have any ideas ?
Thank you very much.
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leburelr
1 Rookie
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19 Posts
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October 17th, 2016 10:00
Hello all,
Fixed: just to download and install 32 BIT version. It means to don't be indicated in the documentation Preparing for Customer Installation.
KR,
forshr
2 Intern
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1.1K Posts
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October 17th, 2016 10:00
This is stipulated on p16 of the Installation and Deployment Guide.
Regards,
Rich Forshaw
RecoverPoint Corporate Systems Engineering