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January 19th, 2024 15:18

AFTER REINSTALL RECOVERPOINT ANY CG STUCK IN "DISTRIBUTING PRE REPLICATION IMAGE"

Hi , 
i have two Server Farm , i need to copy che vm presents in the primary to an another server farm with RP.
I had to reinstall my RP for VM but recreating the Consistency Groups the task stuck at the "DISTRIBUTING PRE REPLICATION IMAGE" and "Data Transfer: ERROR".


Before the reinstall all working well.
CG should copy my VMs from a Primary Server Farm to a Secondary Server Farm , 
Any Server Farm has a RP Cluster installed
I can't fing logs with useful informations (maybe i don't know where to find them).

Size of this VM is 250Gb, Journal size is set to 10Gb ...

The Version of RP is  5.3.SP3.P2(m.152).

What can i check or what can i do ?

Thanks




Moderator

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9.3K Posts

January 19th, 2024 21:26

Hi,

Thanks for your question.

Try the steps in this article. https://dell.to/47CaJ9G

 

Let us know if you have any additional questions.

1 Rookie

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3 Posts

January 20th, 2024 08:16

Hi , 
thanks for your attention...
Reading the article I understood that in that case the problem was different and was caused by a vmdk volume expansion.
In my case I'm trying to do a new replication after reinstalling the RP.
In any case Direct Access on the "target" is already disabled.

Do you have any other ideas ?

Thanks

Moderator

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9.3K Posts

January 22nd, 2024 14:26

Contacting phone support is the best option. 

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