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August 30th, 2023 04:00
Unknown iDRAC system model name change problem
I have been using the 7920R server normally until now.
After turning off the power to check the hardware, checking and then reconnecting, a log indicating that the device was changed to R740 was output along with a log saying that the device could not find the 7920R abnormally in the Lifecycle log, and from then on, the product name was output as R740. BIOS, iDRAC version rollback and upgrade work was carried out.
However, the equipment name is still output as R740.
I don't know what the problem is, and I don't know what action is needed to change this.
If you have had this experience or know a solution,
please reply.
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Dell-Martin S
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August 30th, 2023 08:11
GIZGIZ
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August 31st, 2023 01:39
@Dell-Martin S Thanks for the reply. I don't know why the name suddenly changed after the device rebooted. This is because I just turned the power off and on without doing any other physical actions. iDRAC and BIOS are still being tested for downgrades and upgrades. Still no change. NVRAM_CLR using jumpers was also performed a little while ago. Even now, no significant changes have occurred. I will proceed again as you said. thank you.