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May 17th, 2022 19:00
SWC0700: iDRAC is not ready. The configuration values cannot be accessed.
i have problem on poweredge R420
Problem symptoms include:
BIOS message, iDRAC is not ready, iDRAC initialization error
SWC0700: iDRAC is not ready. The configuration values cannot be accessed.
Case fan running at high RPM
No light behind front panel LCD screen
anyone can help me ?
No Events found!
DELL-Young E
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5.1K Posts
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June 22nd, 2025 23:44
Hello,
SONVU
Would you mind starting a new thread for your own issue so that we can help you further? https://www.dell.com/community/en/direct-messaging
In the meantime
I am not 100% sure, but I'm assuming these are the articles that Erman may have previously linked.
https://www.dell.com/support/kbdoc/en-au/000126703/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lwp=rt
https://www.dell.com/support/kbdoc/en-us/000198446/clear-nvram-using-lcc-repurpose-process#:~:text=How%20clear%20NVRAM%20using%20the%20LifeCycle%20Controller%201,next%20page%20and%20then%20click%20Finish.%20More%20items?msockid=1a5e8444c37364fc023690acc29e65bd
https://dl.dell.com/topicspdf/poweredge-r420_Owner%27s%20Manual_en-us.pdf
Page 70
Respectfully,
DELL-Erman O
Moderator
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2.8K Posts
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May 18th, 2022 00:00
Hello, Please try below troubleshooting steps.
to power drain
Shut down server.
Remove power cable (all power cables if there are redundant power supplies)
Hold the power button in for 15 seconds.
Reconnect the power cables.
Wait 2 mins(this is to give the iDRAC time to initialize)
Restart the server.
Resetting iDRAC https://dell.to/3K4PvWi
Checking NVRAM clear https://dell.to/3FTFUBd
If you have iDRAC port card please reseat and check again https://dell.to/3Lqc5Jm
If you don't have iDRAC port card then to take the server to minimum post configuration
The minimum components to allow the PowerEdge R420 to complete POST are:
If the above troubleshooting steps don't help I would suspect a hardware error. It could be iDRAC port card or motherboard. If you need iDRAC port card part number is 2827M
Hope that helps!
tfo59f417
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1 Message
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November 22nd, 2024 22:15
None of the suggested repairs had any effect on my T420. Has anyone ever solved this issue? Motherboard???
SONVU
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June 21st, 2025 03:04
@DELL-Erman O all link is not avalible. Please up againt. Thanks
thepook1
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18 Posts
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August 9th, 2025 21:47
Olá, estou com esse mesmo problema depois de uma atualização recomenda pela Dell
idrac bricked desactive
Não tem como resolver isso?
Att
DELL-Young E
Moderator
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5.1K Posts
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August 11th, 2025 04:48
Hello, @thepook1
It is always best that you start a new thread with your own issue.
Could you tell us what you have done for troubleshooting? DELL-Young E and
DELL-Erman O have wrote some things that maybe helpful for you.
You can always send us your service tag as well by DM.
https://www.dell.com/community/en/direct-messaging
We also have a portugese board if you want to use your native language.
https://www.dell.com/community/pt/categories/servidores
-----
Olá, @thepook1
É sempre melhor você abrir um novo tópico com o seu próprio problema.
Você poderia nos contar o que fez para solucionar o problema? DELL-Young E e
DELL-Erman O escreveram algumas coisas que podem ser úteis para você.
Você também pode nos enviar sua etiqueta de serviço por mensagem direta.
https://www.dell.com/community/en/direct-messaging
Também temos um fórum em português, caso você queira usar seu idioma nativo.
https://www.dell.com/community/pt/categories/servidores