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September 22nd, 2023 17:43

RAC0503: There are no out-of-band capable controllers to be displayed. R730 with H730P mini

I am getting this error message and I am wondering what is going on that I am not able to see my disks.

When I look at my h730p in idrac under system inventory > integrated raid controller 1: it shows that PrimaryStatus is Unknown and that the DriverVersion is Not Applicable. 

I have tried updating the driver to the latest version and it does not appear.

Also battery status doesnt show up under system inventory but when booting it does look like the h730p battery is dead as it hangs under powerpak charging and I recall seeing it was dead somewhere else. Do I require this battery for the h730p controller to function?

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5.1K Posts

September 26th, 2023 02:44

Hello thanks for choosing Dell.
"I have tried updating the driver to the latest version and it does not appear."   -> Could you tell us what you exactly updated after the IDRAC and the controller update?

Also when the boot is not completely it can look like that.

Respectfully,

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3 Posts

September 29th, 2023 21:04

@DELL-Young E​ 

idrac is on 2.84.84.84. bios is on 2.17.0

I have swapped the h730p for a h330 mini mono to see if that will have any luck and that is also giving me the same errors but now it is not even showing up as a controller. I do not see an s130 controller option either if I could just bypass the mini mono but I am not sure how that would work as the backplane is connecting to the perc connector which doesnt pass through to the motherboard without a perc controller there? Not sure if I am understanding that correctly. I am thinking I probably will just want to pass through or it mode for zfs.

Also upon removing the h730p, I noticed the connector has a bunch of gold foil swirls, could these connections not be functioning? 

Moderator

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3.9K Posts

02-10-2023 09:20 AM

Hi,

 

Could you provide us the H330 mini DPN#, let me check for compatibility.

 

Do you have a picture of the swirls on the connector?

 

Have you tried iDRAC reset? https://dell.to/48zFuhe

DELL-Joey C

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Dell Technologies | Enterprise Support Services

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