Start a Conversation

Unsolved

B

3 Posts

300

July 2nd, 2022 21:00

R720: GPU IS DISABLING LSI 9200-8E HBA (IT) CONTROLLER

Hi,

I am having an issue with my 9200-8e SAS HBA Controller that is flashed to IT mode (v20.). It works perfectly when no GPUs are installed but as soon as I install one GPU, the HBA controller stops working.

My Setup:

Dell R720 with the following specs:

 

  • UNRAID 6.10.3 Pro edition license
  • Xeon E5-2670 115W CPUs
  • 384GB RAM
  • Onboard H710P HBA controller flashed to IT mode - Runs the 8 drives int he R720
  • Dual 1100W PSU
  • iDRAC
  • Broadcom integrated 4 port 2x 1GB + 2x 10GB NIC
  • Riser 1: (3x X8 CPU2)
  • Riser 2: (1x X16 CPU2 & 1x X8 CPU1)
  • Riser 3: (2x X8 CPU2) - Note it is not the GPU Kit version

 

I have the following cards in the server:

Riser 1: LSI 9200-8e plugged into slot 1 (X8 CPU2)

Riser 2: empty

Riser 3: empty

 

I have an MD1200 plugged into the LSI 9200-8e card above.

This is working as expected. The LSI card and the drives in the MD1200 can be seen by UNRAID under Unassigned Devices.

 

The Problem:

When I plug a GTX 1080 Founders Edition GPU into Riser 2 - Slot 4 (X16 CPU2), using the Dell GPU power cable plugged into the riser and the card, the LSI 9200-8e is not seen by the server.

Everything else continues to work as expected, including UNRAID and the 1080 GPU.

I can even see the 1080 GPU under UNRAID and am able to pass it through to a VM and it works.

I tried moving the LSI card into slots 2 & 3 to see if it made any difference but I still get the same outcome.

Any ideas? Do I have a conflict with the PCIe slots? How would I resolve this?

Thanks,

Brenton

Moderator

 • 

5.1K Posts

July 3rd, 2022 17:00

Hi,

  1.  GTX 1080 Founders Edition GPU

 -> I'm afraid I don't see this in the support matrix. Looks like it's a PC graphic card. Also please refer to the link below.

 

  1. https://dell.to/3bOwc8b

July 3rd, 2022 21:00

Hello,

I have tried the same with the Nvidia P4000 card installed and I am receiving the same issue.

Is there any settings in the Dell BIOS that I need to set to allow the GPU to work at the same time as the LSI raid card?

Moderator

 • 

5.1K Posts

July 3rd, 2022 23:00

Hi, as you said up there, Riser 3: (2x X8 CPU2) - Note it is not the GPU Kit version -> this is what matters. What you have isn't a kit that may include something else such as power cables and etc... I'm afraid I can't be of much help this time. Let us know if you have any other questions next time.

July 3rd, 2022 23:00

Hello,

I have the GPU power cable from the GPU kit.

The GPU is plugged into Riser 2 which is not part of the GPU kit.

I expect this should still work. Correct?

Or do I need the specific Riser 3 from the GPU kit to be in place in the server even though I am not plugging anything into it?

Thanks.

Moderator

 • 

2.8K Posts

July 4th, 2022 02:00

Hello, I am not aware of a setting made in the BIOS. I would make sure the BIOS and iDRAC are up to date. I would act in accordance with the GPU Card Installation Guidelines shared by YoungAh above on servers that do not have a factory GPU configuration.

 

Regards,

No Events found!

Top