Unsolved
1 Rookie
•
31 Posts
0
112
January 9th, 2024 22:34
R640 4 Bay Chassis - Riser Cards
Hi all,
Can anyone provide me with the parts list for all risers compatible with a R640 4 bay chassis? I have a 815DM but I dont believe its compatible, considering it was intended for 10 bay chassis only.
Thank you!
No Events found!
DELL-Joey C
Moderator
•
3.9K Posts
0
January 10th, 2024 05:41
Hi,
According to the user guide of R640, I don't think there is specific riser for different chassis bay. There are concerns of how many processors in the server to support different riser only. Are you getting error or some issues that lead you to think it's incompatible? The server has either 1A and 2A config or 1B and 2B config. https://dell.to/3NYsDfX
DPN #815DM is 1A
G4L3A
1 Rookie
•
31 Posts
0
January 10th, 2024 11:06
I'm receiving the following at power up after installing DPN #815DM
A bus fatal error was detected on a component at slot 1
A fatal error was detected on a component at bus 100 device 0 function 0.
I have a single Xeon Silver 4114 installed.
Dell-Martin S
Moderator
•
3.5K Posts
0
January 10th, 2024 14:30
Hi,
do you have the Riser 2A W6D08 installed?
G4L3A
1 Rookie
•
31 Posts
0
January 11th, 2024 09:11
@Dell-Martin S Yes, I have just confirmed that W6D08 is installed at the moment
DELL-Joey C
Moderator
•
3.9K Posts
0
January 11th, 2024 09:56
Hi,
From my point of view, the error isn't a compatibility issue. It might be the riser issue. It could be faulty. Before to conclude it is faulty, can you check that the server's BIOS/iDRAC and firmware is all update. Also, if you are running on single processor, you will need to remove Riser 2A.