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5668
June 19th, 2020 19:00
R630 no hard drive detected in BIOS
Hi,
I have two Dell servers: Poweredge R630 8-drive with PERC S130 and R420 8-drive. R420 works very well with 2.5mm SAS 6Gbps 10k 300GB and 900 GB hard drives (HDEBC03DBA51 / OMTV7G and 0B26025 / H5WGN) but none of them are recognized in R630. The caddy top green light is constantly flashing but Lifecycle hardware diagnostic gives error 2000-0141 "no hard drive detected". No hard drive is visible in BIOS under ATA, AHCI or RAID settings. I have double checked all cables, SATA-SAS settings and backplane connections, installed most up-to-date firmware but no success.
Could it be R630 issue? Or is it hard drive incompatibility between R630 and R420?
Many thanks for your help in advance!
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theflash1932
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16.3K Posts
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June 19th, 2020 19:00
SAS drives MUST be connected to a SAS controller. The S130 is NOT a SAS controller, thus it takes only SATA drives. You should never use the S-series controller, even for SATA drives - they are garbage. Get a real SAS RAID controller (like the H730) for your SAS drives.
theflash1932
9 Legend
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16.3K Posts
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June 19th, 2020 21:00
"why Dell supplies R630 with S-controller"
This is a rebranded Intel chipset RAID controller - it is functionality built into the motherboard.
"why Dell supplies R630 with ... backplane for 8 SAS drives"
SAS backplane can take SAS or SATA drives and is present in all R630 servers.
Would not have come from Dell with the configuration you described (SAS drives with no SAS controller), it was likely altered after the point of sale:
To work with SAS drives, it would have to have a SAS RAID controller (or HBA) installed to manage them.
To work without a SAS controller, the drives would have to be SATA.
martinrob
3 Posts
0
June 19th, 2020 20:00
Thanks for your fast reply theflash1932! As per your advise, I have ordered H730p with cables and hope it will work. Just curious why Dell supplies R630 with S-controller and backplane for 8 SAS drives? How is it supposed to work?
martinrob
3 Posts
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June 19th, 2020 22:00
I appreciate your detailed explanation theflash1932, thanks very much for your expert help!