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May 26th, 2023 16:00
R430 PCIe retainer clip
Hi we have a number of R430 systems that have broken PCIe card retainer clips -- I am unable to find a replacement. Can someone point me in the right direction?
Thank you
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DELL-Charles R
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May 30th, 2023 11:00
Hello https://dell.to/43gO29Q,
Thank you for the image. Unfortunately that is not a Dell part number.
I was wanting an image of the riser(s) that the clip goes in. There should be a sticker with the DP/N number on it.
iss.software
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May 30th, 2023 11:00
iss.software
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May 30th, 2023 11:00
iss.software
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June 1st, 2023 14:00
the clip goes between the chassis and the cage.
the part number for the chassis isn't obvious. I did find this part number on the chassis, near the cage:
And the cage part number: 533.00A0G.0001
DELL-Young E
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June 1st, 2023 18:00
Hello, I don't think you can get this. I'm sorry I couldn't be of help this time.
DELL-Charles R
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June 5th, 2023 11:00
Hello https://dell.to/3Cf5zTG,
Young may be correct. I also mentioned that I am not finding the clip as a separate part number from the riser.
I'm still checking in to it a little more. I can update you when I find something.
DELL-Charles R
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June 9th, 2023 08:00
Hello https://dell.to/45XhRxS,
This is still a work in progress. I'll update you when I have more information.
iss.software
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June 9th, 2023 09:00
Noted and thank you for not giving up.
DELL-Charles R
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June 13th, 2023 06:00
Hello https://dell.to/3P3Cang,
I am still checking into this.
How many broken retainer clips do you have?
Can you provide: System Model, Which riser and an image could help also.
Anonymous
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June 13th, 2023 09:00
Regrettably, it appears that my current capabilities are insufficient to fulfill your request. I apologize for not being able to take action or provide the assistance you seek at this time.
DELL-Charles R
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June 16th, 2023 05:00
Hello iss.software,
Unfortunately, there is not a separate part number for the retainer clip.
iss.software
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June 16th, 2023 06:00
We have about 5 systems with a broken clip. They are quite fragile.
The images are at the upper part of this thread.
If the individual clip cannot be purchased then what about the cage assembly?
DELL-Charles R
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June 16th, 2023 07:00
Hello https://dell.to/43Q3o5u,
Yes you could replace the riser that it is a part of.
Check the risers you have with broken clip for a sticker, likely on the underside, for a DP/N number and that is the part number you need.
The one for this R430 system is
Part #:7N2YT
Part Desc.:ASSY,MECH,RSR,LPF+LPF,R430
ASSY Riser Card, Left +Right Low Profile, 8 slots, Support 2 half length PCI 3.0 cards
That is a Service Part number. You would need to contact Sales and ask for the Spare Parts department to order. It does not come up on the Dell web pages.