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November 5th, 2023 23:39
R250 upgradability
Hi,
Just got my hands on a new, unused entry level R250 for 270$
Since the price was good, I did not have time to check the upgradability of the system and I can't find much online about the things I wish to upgrade
So here is my questions:
1:
Can a 2 bay cabled system be upgraded to a hot plug backplane?
2:
If hot plug backplane upgrade is not supported, is there a partnumber for non hot plug drive trays and 4x SAS/SATA cables?
3:
I see in the technical guide that the PCIe slots only support maximum 25w PCIe cards. Can the system support more than 25w cards with the 700W PSU, or is this a limitation of the motherboard?
Thanks in advance :)
Best regards
Glenn
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DELL-Joey C
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November 6th, 2023 08:50
Hi,
I don't think you can, you may need to replace the drive tray chassis, which there isn't any DPN# that is listed for me to provide. Hence, you will need to purchase a different R250 chassis and move the components.
I read that you have a 2 drive configuration, so I assume you have the drives connected to the main board? If yes, the system only supports SATA configuration as the RAID controller is S150. Page 17: https://dell.to/3Szeyc1. DPN# 83HNW
The mainboard can only support up to 25W PCIe cards. Reference: https://dell.to/4761Zta
Glennern
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November 6th, 2023 12:41
Thank you :)
Not having hot swap is not the end of the world, have never needed the feature on my old server.
Is there a part number for the drive trays aslo? I'm hoping to add two more drives to the system
Glennern
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February 21st, 2024 21:24
@DELL-Marco B
Hallo again,
spent some time trying to source the disk carriers with no luck. Not even my local Dell supplier. I have also tried to find some second hand disk with carriers, but all I can find is disk only, or disk with hot swap carrier.
If you know where or how I can buy two carriers I would be extreamly thankfull.
Have 4x 16tb ultrastar sas disk I want to use in this chassis. Have the H750, cable and drives. Just the two extra carriers missing
BR
Glenn
DELL-Charles R
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February 21st, 2024 21:49
Hello,
The part number Marco provided #GNFM2 is a Service Part Number.
These part numbers do not generally come up on the website.
You need to call in to Sales and ask for the Spare Part Department to get a quote and purchase #GNFM2 Service Part Number.
Be sure to ask for the screws too.
Glennern
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February 28th, 2024 10:48
@DELL-Charles R
Thanks for your reply. Is there any other way I can contact Dell in Norway? Tried to call for over 2 hrs. but no answer. As you can imagine, I don't have time for that during a workday.
BR
Glenn
DELL-Erman O
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February 28th, 2024 11:47
Hi, you can check contact deatials from here Kontakt oss og Dell chat | Dell NO If you cannot reach sales team directly I would try to reach support team and asked an alternative method. I also share this partner website for you PartnerSearch (https://dell.to/48tdlXW)
Hope that helps!
Glennern
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March 19th, 2024 13:38
OK. So Dell Norway is absent, and doesn't seem to even exist. None of the partners i have contacted can (or bother) order parts. If I call the norwegian Dell number no one i answering. Out of ideas, maybe just go for a new system, but that won't be from Dell. Why disktrays can't be sold over the counter in the webshop is something I can't understand. Listend to the Dell waiting music so many times over that my brain has turned in to gravy
DELL-Charles R
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March 19th, 2024 13:57
Hello,
You may have this already, but if not try this page to find contact:
https://dell.to/43vZRd1
I can't say what went in to the decision to only sell carriers with purchase of drive but that been the way for at least thirteen years since I have worked for Dell.
Glennern
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March 20th, 2024 23:47
The thing is that if I call and go trough the menu, there is no answer on the spare parts line. If I select support, it's usually someone in India answering that won't help me because I don't have premium support plan. Yesterday I ventilated my frustation at support, and finally a note was sent to someone that probably can help me with spare parts. Got a call from a guy in Denmark today, and he said he was going to check if the drive trays is availble as spare part. So I'm hopefull, but not holding my breath since he had to check first
BR
Glenn