Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

18 Posts

28338

April 21st, 2022 10:00

PowerEdge R750 TPM 2.0 VMware

Hi,

I have 2 of these hosts and vCenter says: "TPM 2.0 device detected but a connection cannot be established"

I haven't changed anything in the TPM settings.

I've looked at the VMware docs and they say:

To use a TPM 2.0 chip, your vCenter Server environment must meet these requirements:

-vCenter Server 6.7 or later
-ESXi 6.7 host or later with TPM 2.0 chip installed and enabled in UEFI
-UEFI Secure Boot enabled
-Ensure that the TPM is configured in the ESXi host's BIOS to use the SHA-256 hashing algorithm and the TIS/FIFO (First-In, First-Out) interface and not CRB (Command Response Buffer). For information about setting these required BIOS options, refer to the vendor documentation.


I'm looking in the BIOS and I cannot see these options:

that Dell docs say is "TPM Algorithm"
UEFI Secure Boot - I just see a "Boot Mode" option, which is set to UEFI. Normally I see a UEFI Secure Boot alongside this option. I do see a Secure Boot option under TPM Advanced Settings but this is a different thing - I've NEVER seen Secure Boot put under TPM options!

ldoodle_0-1650560766052.pngldoodle_1-1650560825178.png

 

1 Rookie

 • 

18 Posts

April 21st, 2022 10:00

FFS! Needed to Expand Advanced Settings. Been one of those days!

1 Rookie

 • 

18 Posts

April 21st, 2022 10:00

This doc: Dell EMC PowerEdge R750 BIOS and UEFI Reference Guide | Dell UK

Shows this, which I just don't see:

ldoodle_0-1650562217039.png

 

1 Message

October 26th, 2022 11:00

Just ran into the same issue, hah!

1 Message

November 3rd, 2022 09:00

Hi  Idooldle,

thanks for the answer can you develop how to do that? I have the same issue, esxi hypervisor no vcenter and I can't find what to do.

March 3rd, 2023 14:00

Yeah, I banged around with this for a while too and felt real dumb when I saw it. Basically, the UI is really badly formatted so your brain doesn't immediately register the "TPM Advanced Settings" isn't expanded because there's a list of settings immediately below it and it LOOKS like it's already expanded if you're not paying attention to the little arrow next to it...

before.png

 

after.png

 

1 Message

December 13th, 2023 17:02

You also need to enable Intel(R) TXT before the TPM Attestation alarm will clear in VSphere.

vSphere Client version 8.0.2.00000

No Events found!

Top