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February 19th, 2023 23:00
PowerEdge 740, HDD RAID help
Dear Support team,
We got a replacement warranty HDD for the of DELL PowerEdge 740. It was configured as RAID 1, and we replaced the HDD with new received. After replacing the HDD, it was detected on the iDRAC9 but we don't know whether it was detected by the RAID controller or not? I have raised a case in the Dell tech direct portal, they have given video guide. But we need to have more support. Please arrange technician expert to resolve the issue, since the server is used in the critical application.
only replace parts. They do not troubleshoot issues. All troubleshooting must be performed by you and our online agents. DELL-Admin>
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DELL-Cares
Moderator
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27.1K Posts
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February 19th, 2023 23:00
Thank You for providing the system information.
Our records indicate that you are looking for help with your Enterprise product.
To reach the appropriate team, please select your region from the list below for the link to contact Enterprise support.
Asia Pacific: https://wa.me/919108135362
North America: https://wa.me/447810847061
Europe/Middle East/Africa/Latin America: https://wa.me/15129561007
Brazil: https://wa.me/5511993139100
Praveen.Singh
3 Apprentice
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482 Posts
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February 21st, 2023 05:00
Reboot the Server when prompted Login into the Controller check and status.