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June 3rd, 2025 04:47
Mismatched firmware
I have a R620 that does not boot and only IDRAC7 is accessible. It shows a mismatched BIOS firmware version + IDRAC7 / Lifecycle Controller firmware version. I believe BIOS version should be 2.90
What is the correct course of action to fix this?
| BIOS Version |
1.4.8
|
| Firmware Version |
2.65.65.65
|
| Lifecycle Controller Firmware |
2.65.65.65
|
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DELL-Marco B
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June 3rd, 2025 14:11
Hello,
yes please can you update bios to 2.90 from idrac interface?
Thanks
logixworx
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June 4th, 2025 15:51
@DELL-Marco B
Is this the correct file? BIOS_W1WJW_LN_2.9.0.BIN
I tried and got the error:
RAC0613: The uploaded file is invalid. Make sure to upload the required file in the correct format and retry the operation.
DELL-Chris H
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June 4th, 2025 15:57
Logiixworx,
The file you would use in the Update and Rollback section of the idrac would be BIOS_W1WJW_WN64_2.9.0.EXE.
Let me know if this helps.
logixworx
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June 4th, 2025 17:06
BIOS_W1WJW_WN64_2.9.0.EXE - isn't that a Windows executable? Shouldnt it be a BIOS image?
DELL-Chris H
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June 4th, 2025 17:19
The Update and Rollback section allows the use of the exe version.
logixworx
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June 4th, 2025 17:55
@DELL-Chris H Should I click Install or Install Next Boot? as I said when I booted up previously (which led to the BIOS mismatch discovery), it didn't show the 'system booting' message, just hung. so I'm concerned 'install next boot' might not work now?
logixworx
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June 4th, 2025 18:37
logixworx
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June 4th, 2025 18:37
the scheduler appears to be stuck at 0%
DELL-Chris H
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June 4th, 2025 18:44
I suggest giving it some time. Now just to let you know, there is a chance this wont work. When the iDrac was updated without the BIOS it is what caused the mismatch error, but it also may have put the idrac at a point where it can no longer communicate with the BIOS. That is the reason we always recommend walking the BIOS and iDrac up to current, gradually and together, and not just running the latest version. Jumping that many updates, and getting the BIOS and iDrac too far apart can damage the motherboard.