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5 Posts
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847
March 30th, 2022 01:00
MIB OID showing NULL R640
I have downloaded R640 OpenManage and relevant MIB (Dell-OM-MIBS-10100_A00) from DELL Support site, but when I try to fetch data for some traps, it is showing NULL value. Please help in resolving this.
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DELL-Erman O
Moderator
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2.8K Posts
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March 30th, 2022 06:00
Hello, also Can you try to soft reset iDRAC via this link https://dell.to/3NKdIV1
umair.tahir
5 Posts
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March 30th, 2022 06:00
No, I am not querying iDRAC IP, I am simply using SNMP on the R640 to query some details. Below are the OIDs which are returning NULL.
DELL-Shine K
4 Operator
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3K Posts
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March 30th, 2022 06:00
Are you querying iDRAC IP for these details? Can you share the OID of attributes tried. Can you update iDRAC FW to latest and check the behavior.
DELL-Shine K
4 Operator
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3K Posts
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March 30th, 2022 07:00
Did you have Open Manage Server Administrator(OMSA) installed on the server?
umair.tahir
5 Posts
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March 30th, 2022 07:00
Yes, Open Manage Server Administrator(OMSA) is installed on that server.
umair.tahir
5 Posts
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March 30th, 2022 23:00
We dont have iDRAC, we have installed below version of OMSA,
OM-SrvAdmin-Dell-Web-WINX64-10.2.0.0-4631_A00
DELL-Marco B
Moderator
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3.8K Posts
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March 30th, 2022 23:00
Can you check if there are some differences if you query the iDRAC?
And which version of OMSA did you installed?
Thanks
Marco
umair.tahir
5 Posts
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April 5th, 2022 01:00
Waiting for reply.
DELL-Erman O
Moderator
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2.8K Posts
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April 5th, 2022 02:00
Hi, I'm not sure what went wrong with it. I can suggest installing ISM. Starting iSM 2.3, you can receive SNMP alerts from the host OS which is similar to the alerts that are generated by iDRAC. https://dell.to/3j6rSle
Please review the following topic Configuring The SNMP Agent. https://dell.to/3DGfXDT
Maybe you can check the following from within the registry editor. Old versions had a known issue like SNMP MIB walk does not display any information in an upgrade from 32-bit to 64-bit version
if it has same problem, to resolve the issue, add this registry entry to the windows registry and restart OS SNMP service
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents] "SysMgmtDataEngine"="SOFTWARE<\\Dell Computer Corporation\\OpenManage\\DataEngine\\SNMP Agent\\CurrentVersion>"