License DD3300

Hello,

We have a DD3300 that suffered a disaster; we lost data and had to start from scratch by resetting the equipment's settings.

We configured everything, applied the licenses, but we are having a volume problem that we suspect is related to the license.

We have 40TB physically installed (10 x 4TB drives), but only 16TB is available for use.

I need help understanding this and can provide screenshots of the equipment. Thank you.