1 Rookie
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1 Message
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44
February 18th, 2025 18:34
Idrac license Vanished after reset the server factory default.
Dear Concern,
We have a server which had an idrac enterprise license applied from the first but when we have reset the server to the default idrac license has vanished from that server.
Sell below for the server details
Service TAG: deleted by moderator
Express Service Tag: deleted by moderator
No Events found!
DELL-Young E
Moderator
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5.1K Posts
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February 19th, 2025 02:36
Hello, khalid1679
This will help. https://dell.to/3X8w8Vs
If the server is secondhand, you will need to raise an official ticket through https://dell.to/413KeZx. Before that make sure you finished processing warranty transfer. https://dell.to/3EI484O
Respectfully,
Origin3k
4 Operator
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2.2K Posts
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February 18th, 2025 19:49
This server shipped with an iDrac EXPRESS from the factory. If you buy the Enterprise license later it would be delivered through the Dell Digital Locker portal where you need to bind the license together with the STAG of your given server.
So log into the portal again and download the license file.
Regards,
Joerg