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May 4th, 2023 02:00

Dell R 730 not booting

Hi, im stuck on  a power edge R730. Cannot access through F2, F10, F11.

when i pressed on keyboard, it highlights but not getting in any of these.

Can only get in configuration utility through ctrl-R or ctrl-S.

Tried to connect through the Idrac port using default 192.168.0.120, didnt work.

Cleared the NVRAM also using the jumper.

How can we manually reset the device ?

Thank you.

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2.8K Posts

May 4th, 2023 06:00

Hi, sorry to hear that you have trouble with the server. It seems like no POST issue. There are a few things you can try to troubleshoot this issue. Here are some steps you can take:

  1. Try performing a power drain, this involves turning off the computer, unplugging it, and holding down the power button for 15 seconds. Then, plug the computer back in and turn it on. This may fix some problems and allow you to access the BIOS or iDRAC settings.

  2. If the power drain doesn't work, try removing any PCIe cards and updating the BIOS again. Sometimes, a third-party PCI card can cause conflicts or errors during the boot process. Removing them may help you update the BIOS or boot into the operating system.

  3. Another option is to take the server to its minimum to post configuration. This means removing everything from the server, 

  • System board
  • One power supply unit
  • One processor (CPU) in socket CPU1
  • One memory module (DIMM) installed in socket A1
  • Left control panel (for power button functionality)
  • One backplane card

If still continue no POST issue then I would suspect a hardware issue and after min2post it could be motherboard.

 

Hope that helps

Moderator

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2.8K Posts

May 5th, 2023 02:00

Unfortunately, I don't have much experience about vflash. The community may help with that. 

3 Posts

May 5th, 2023 02:00

hello Erman, thanks for the prompt reply.

Did what u recommended, but issue remained the same.

Can we use the vflash option or usb AA cable ?

Also, is there a possibility to reset or boot from an iso from the configuration utility ?

Thank you.

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