Passed the exam(s). When will updates happen in the system(s)?

Question

I have passed 2 exams recently and i was wondering how long before CertMetrics and Credly will get updated?

I was also wondering why my CertMetrics is current empty / blank but at least Credly has my last 3 badges.

Lastly what happened to all my career long accomplishments go? I have collected over 12 Proven Professional certs in my career here at Dell EMC.

NSDame · Answer

Hello @Chris Trumbull,

Thank you for your post.

Please allow up to five (5) business days for the update to appear in your account.

To help protect your personal information, please submit any CertTracker or Credly account questions, including your User IDs, through the appropriate support form here.

Best regards,
Naomi

Chris Trumbull · Answer

i have followed the link provided and found no helpful information. i have submitted a ticket. we will see what happens.

NSDame · Answer

@Chris Trumbull​  Our support team will be reaching out to you shortly. If you do not hear from them, could you please email me your ticket number at your convenience? I will follow up directly with the appropriate team member. My apologies for any inconvenience. Best regards, Naomi

Proven Professional Certification

Passed the exam(s). When will updates happen in the system(s)?

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