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April 23rd, 2026 08:20

Dell Client Systems & Troubleshooting

Hello,

I'm considering the Dell Client Systems and Troubleshooting Exam. https://learning.dell.com/content/dell/en-us/home/certification-overview/certificationandbadges/dell-client-systems-support-and-troubleshooting-.html

However, I cannot find out if this exam is proctored and grants a certification or just a badge.

There are links to purchase vouchers with 3 tiers. When I try to buy vouchers, it asks for Street info for a Business account. I wasnt trying to create a Business account. 

After putting street info, it fails and I cannot even purchase the vouchers.

Does anyone know if this is a certificafion exam before I put a lot of time and effort into this? Thanks.

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April 23rd, 2026 18:40

Hello @stealth743 

Thank you for your question, and welcome to our community.

Please note that this is an Achievement Exam. It is not proctored and does not grant a certification.

Candidates are required to create accounts with both our platform and Pearson VUE (our exam delivery vendor) for any Proven Exams.

You can find the exam description at the link.

Please let us know if you have further questions.

Best regards, Naomi 

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April 23rd, 2026 18:46

@NSDame​ Any good suggestions for Certification Exams for Computer Repair & Troubleshooting?

I have CompTIA A+ but would like one from Dell. Turns out none from Dell, HP or Lenovo seem to really exist or hard to find. 

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April 23rd, 2026 20:00

@stealth743​ on the client systems side (Computer Repair & Troubleshooting), we only offer achievement exams, which award a digital badge upon completion. However, if you’re interested in a certification, we recommend reviewing the Dell Networking Foundations Certification, which may align well with your prior CompTIA A+ knowledge.

Also check the Cloud Infrastructure and Services Foundations Certification.

Please let us know if you are interested in any of these exams, and we will be happy to assist you with purchasing exam vouchers.
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