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2 Posts

24298

September 9th, 2006 01:00

Where can I get a "power supply board" for a 2300mp?

I'm an independent PC tech and got one of these from a customer who had never even turned it on. I fired it up and it ran for 30 minutes then failed with a loud "pop". Since it is out of warranty, I opened it up and quickly discovered that the board assembly that receives AC power is toast(blackened parts, etc.). Where can I get replacement parts for this projector?

Thanks!

Vince Warde
vince@douloscomputer.com

1 Message

September 11th, 2006 14:00

I have the same issue.  The power supply from my unit is from Quasarpower.  The component number appears to be QP-4274 Rev. 1.

Any help in identifying a source would be helpful.  Thanks

5 Posts

September 27th, 2006 13:00

I have the same question.  I am furious with Dell!  We have barely used our 2300mp and it will no longer power up.  Do I need a power supply board as well?  If so, do you know where to get one now?

7 Posts

October 2nd, 2006 18:00

Churchsite,

A lot of people seem to be having problems with these projectors. I understand Dell has discontinued them and they have offered no solutions in these forums. There are a couple other threads in the forum. Personally, I think they should replace the defective projectors. Maybe they have so many customers they don't mind having a few of us upset, but that's not a good business model.

Bill

2 Posts

October 3rd, 2006 03:00

I agree - it seems that these do have a VERY high failure rate. The right thing for Dell to do would be to at least offer a credit towards a replacement.

I gave in and had mine fixed by TSC. Cost was a bit over $300.00. Here is the contact info.

Lilibeth Santos
Customer Service
Technical Service Corporation
Ph: (408)435-3971
Fx: (408)383-3711
lilibeth@techservicecorp.com

7 Posts

October 3rd, 2006 13:00

Vince,

What did you have fixed? No one seems to know what the problem is with these 2300's although they consistently fail in the same way.

Thanks,

Bill

2 Posts

November 20th, 2006 18:00

Has anyone had any luck finding a power supply replacement?

I originally thought I had a bulb problem, but then after replacing the bulb on my 2300mp at a whopping cost of $350 I realized that I didn't have any power to the projector at all. The only mention of a popping sounds in the owner's manual describes a bulb burning out, so I assumed that was my problem. Now I'm $1450 in the hole and still don't have a working projector.

The projector is out of warranty now, this happened just over the year point with only about 200 hours of use. I would really like to have this one fixed because my home theater set up was based on this projector, but if I have to buy a new one it definitely won't be a dell.

1 Message

February 19th, 2012 03:00

Nobody knows now where it's possible to buy this switching power supply QP-4274 or another equivalent module? May be someone has the schematic of this alimentation?

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