Using Latitude D620 with projectors

Question

Hi there;   I have a Dell Latitude D620 with the nVidia Quadro NVS 100 and i use it at home and work... When at home i run it against an Acer flat screen and it works great - outputting to both at the same time, no problems with screen clarity or anything... I run my presentations - it all works great...   However - when I take my laptop to work and go against a range of different projectors... when ever i launch Microsoft Powerpoint 2003 i get several very wierd problems...   1) if i try to present the presentation i.e. slideshow mode / F5 - i can't press forward using the space bar or n for next or page down..... ? As soon as i do, it goes forward 1 slide and goes straight back to the slide it was on i.e. i can't progress forward   2) If I go into slide mode i.e. editing a slide... the slide and resolution seems to zoom to 400% and i can't bring it down.... and the keyboard seems to act like the CTRL key is pressed down permanantly i.e. in a loop..... and i heard the sound continuously beeping as if i'm pressing it down..   I'm running Windows XP SP 2 - any ideas?   Many thanks, Darren

DanGower · Answer

Hey Darren,

Im just looking for solution to a different problem but have had this issue myself with staff at where i work...on a latitude D420 but still very similar issue.

What i found is sorta just a work around...and you may have already tried this, but instead of just using the Fn+F8 keys to go to projector aswell as notebook display...i used the Nvidia control panel (right click menu on desktop and should be in the menu)

Using that to change display config to both displays (or just projector etc) i have not had that issue arise since. Every time i switch to projector using the Fn keys though i still get the problem...If you aint tried that, check it out and see if it helps...hope it does:)

ROCK!

Dan

kyrrian · Answer

We have a similar problem with a D620 and the Quadro board --   Any time the laptop is used in presentation mode (FN-F8) to flip to the projector, all Office apps will immediately zoom to full.   If you adjust the document to 100%, they re-zoom immediately to full.   Nothing in the NV control panel seems to address this. Where's the setting?

cutty3d · Answer

We have a similar issue with D620s at our company.  We are finding there is some conflict occurring with this function when Microsoft IntelliType is installed.  This has been a common issue for many of our D610 and D620 users.    As a workaround, open Task Manager and end task on 'itype.exe' or 'type32.exe' depending on the IntelliType version prior to pressing FN + F8.    So far, we have upgraded the video driver, bios and Alps touchpad drivers to try and resolve the issue on our D610s.  We have not had any favorable results yet.

DarrenCrowder · Answer

yes... i have done the same... on A12 Bios... i have tried uninstalling the drivers.. running the wizards whilst connected.. downscaling resolution... turning of the caching.... eventually - i tried just starting Windows XP in safe mode with networking support (by pressing F8 when it loads up) and then i can display on the projector with powerpoint working fine..... but i have no display on my laptop i.e. outputs only to projector....   I have a fellow employee who has the same machine... but without the nVidia card and his works fine with projectors....   i will try killing the .exe's you mentioned below... that is very interesting as i do have itype.exe installed... i can't try it until tomorrow... if it works / if it doesn't i'll put a response up here either way...   thanks for the info...   Darren

cutty3d · Answer

I am glad to hear that this worked for you.  We have determined the issue is occurring on Dell laptops with Intel Graphic cards (nvidia-based).  We are working with our Dell representatives to find an ultimate fix.

DarrenCrowder · Answer

so i tested out what was recommended on the killing of itype.exe and it worked superbly.... many thanks for that information - its proved to be a very useful work around...   so if anyone else out there has a ms wireless mouse or keyboard and they have a dell latitude d620... be warned.. they don't work together when running against projectors (at least at the moment)   regards, Darren

cutty3d · Answer

Thanks for the information, Kyrrian.  I found that solution elsewhere on the internet and unfortunately the zoom tab only displays in the software if you have the correct keyboard chosen.  In my version, I do not have a zoom tab and I have tried several versions (5.4, 6.0 and 6.1).  I did have the Scrolling tab, but not the zoom.  I suppose there probably is a registry key associated with the zoom feature, but I have not pursued.

kyrrian · Answer

We also had success altering the Intellitype software. In fact, we didn't have to end the entire process, only uncheck the 'zoom' feature in the Intellitype software and restart.

ScottByrum · Answer

Well, after posting I decided to reload the video driver, and wouldn't you know it, it is working fine now.  I guess the driver was corrupted upon delivery as this machine has been turned on about 3 times since getting it a couple weeks ago.

ScottByrum · Answer

I have a new D620 as well as a Dimension 8600.  I recently purchased an Optoma EP1690 projector and the Latitude will not connect.  My Dimension works great but all I have been able to manage from the D620 is a flickering screen with an occasional icon.  I have traced the problem to the D620 video output.  I have changed refresh rates, resolution, and video input sources but still no picture.  What gives with this laptop?  Anyone with another solution?

GKR_2002 · Answer

I have a user with the exact same problem.  Latitude D620, docked using a MS wireless keyboard and mouse.  They develop and test their PP presentation.  Then they take just the laptop into the board room and connect to the overhead projector to do a presentation,   They hit F8 to get the desktop to appear on both the screen and monitor, and boom.  Anything you do from that point on is hopeless.  Open Internet Explorer, Word, Power Point, whatever ... if you click the page or document, the screen just starts zooming in on auto pilot until as large as can be and you cannot do anything.  Also Windows alert sounds repeatedly very fast until you restart.   This is very frustrating and embarasing.

Ginnyy · Answer

Hi,   I recently resolved this issue too. I am about to go to Microsofts website to see if there is an update for IntelliPoint/IntelliType software.  Both of my bosses were having the same display issue and I ended up running msconfig and to eliminate startup items until I found out it was Intellitype Pro 5.4 and Intellipoint 5.4 that was causing the problem. Once I removed  those from the startup the display problems went away.   Good luck! I know I spoke to quite a few dell techs over quite a few months and even had laptop replaced before I finally got a dell tech (thank you Rich from Florida!!! You're a god send!) who suggested I try removing these items from the startup until I got the problem to go away. Too bad he couldn't tell other dell techs to do the same. Then maybe this issue would have been resolved back in March when the problem originally occured!   On a side note, this doesn't just happen with Latitude D620's it also happened with Precision M70 also running Nvidia software (although the 2 versions of Nvidia were different) and I saw it whether I was using an In-Focus machine or an external monitor. So maybe it's a conflict between Nvidia and IntelliPoint/IntelliType drivers.

Projectors

Using Latitude D620 with projectors

Was this post helpful?