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84247
January 30th, 2008 11:00
Password for Dell 3400 MP Projector
Please help. When I switch on my Dell 3400 MP Projector, I get the message "Please key in the password" PPID: TW-OM8591-70641-74E-0117. I lent out the projector to a friend to use but they tell me they didn't insert any password. I have tried to reset the password by trying to reset to the factory settings but I cannot access the OSD menu. The Projector is stuck at the window asking for a password and I cannot use the projector at all. Please help!
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DELL-Chris M
Community Manager
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56.9K Posts
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January 30th, 2008 15:00
You must call into Support, 800-624-9896. Explain that you need an L2 technician to run the Password Reset Utility. They will verify you are the owner of the projector.
kenug
3 Posts
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January 31st, 2008 14:00
kenug
3 Posts
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February 8th, 2008 03:00
following my last post. I filled in the Tag transfer form and the Tag Team got back to me saying that the records show that the Projector was purchased through a local distributor and that I need to contact them for assistance and that the US technical support does not assist for items not physically in the US.
My problem is that before I started all this, the local distributor wasn't able to address the problem.
Please advise me what I should do next.
Thank you,
Regards,
Ken
residencia
2 Posts
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November 15th, 2008 23:00
Hi Ken
already have the master password?
help me
residencia
2 Posts
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November 25th, 2008 15:00
Greg
that we will give technical support to the bill, calling technical support, you just ask for the name of the person who bought the projector and give you the master password.
greg26000
3 Posts
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November 25th, 2008 15:00
i cannot find the owner i have the same problem
greg26000
3 Posts
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November 25th, 2008 15:00
hi i have the same problem just wondering if you have had any luck and how to fix?
greg26000
3 Posts
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November 25th, 2008 15:00
i canno