Unsolved
This post is more than 5 years old
2 Posts
0
7840
June 1st, 2008 03:00
Dell is using false advertising
I'm posting this because I'm very upset that I have a $100.00 Dell coupon that they are not going to honor. I called this evening to purchase a projector. I purchased a notebook in August 2007 and received a $100.00 coupon that will expire on October 29, 2008. When I went to use the coupon tonight, I was told it was already expired and there was nothing Dell could do about it. I'm baffled! The only thing I can assume is that Dell is in the business of false advertising to get you to purchase from them. This was the second time this evening that Dell welched on a deal. I was originally looking at the 1209S projector. When you look at the TECH SPECS, at the bottom of the page titled "WHATS IN THE BOX" it states there is a carrying case included. When I spoke with Customer Service I was told there really isn't one included. Isn't this false advertising? BUT...the CS person was willing to offer me a carrying case at a really "sweet" deal for an additional amount of money! Hmmmmm, now we're talking bait and switch! I've always trusted Dell but I'm going to have to re-think my loyalties to them. I've always purchased from Dell but now I'm not so sure I want to be a part of the Dell family. Heres a copy of the coupon offer...you tell me if it looks expired.
The code is active right now, so don't wait — start shopping today!
Minimum purchase of $100 is required for coupon to be valid (before tax and shipping).
Expires 10/29/2008.
On my honor, this is not a toched up copy of the coupon I received. I can't show the entire coupon because it has private information about my previous order.
Daisy Martin
DELL-Jimmy P
2 Intern
•
1.5K Posts
0
June 3rd, 2008 15:00
D3Martin
Check your private messages.
D3Martin
2 Posts
0
June 5th, 2008 06:00
I want to thank Jimmy P at Dell for helping me resolve this issue. I've ordered my projector and soon will be ordering another lap top. Dell has honored their commitment and I appreciate it very much.
Daisy Martin