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24992

April 28th, 2006 17:00

DELL 2200 PROJECTOR REPLACEMENT PART NEEDED.

Our church has a Dell 2200 mp. There is a disk inside that spins and is located forward of the lamp.  This disk is associated with the colors that project on the screen. It is about the size of a silver dollar and has 4 separate colors ----- Red, Green, Blue and Yellow. Does anyone know how I can get my hands on a new part. Our unit was jolted and due to this the part broke and became unbalanced. This has caused a problem with the colors.

4 Posts

May 1st, 2006 15:00

After 6 months my projector would make "ping" sounds and eventually cut out- Finally I took it to a repair shop who said it is the "Color Wheel."  They contacted DELL but DELL would not send them the part. I'm looking for one too! So PLEASE if anyone has any advice on how to get this part!

Community Manager

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56.9K Posts

May 2nd, 2006 15:00

All,

It isn't a question of "wouldn't send it". It is a question of cannot. We do not have parts for projectors. When they are defective, we replace the whole projector. The defective projector is then sent to the manufacturer.

Here is the complete "parts" list for this projector:

X1858 Carrying Case
X1977 Lens Cover
C2727 2200MP Replacement Projector
C3255 4 Meter US Power Cord, 120V
X1853 Cable Kit, Includes ALL Cables EXCEPT Power Cord
X1854 3 Meter US Power Cord, 120V
C3505 Ceiling Mounting Bracket Kit
X1818 Replacement BULB Kit, 200 Watt
X1855 Remote Control, 1100MP/2200MP/2300MP

4 Posts

May 2nd, 2006 16:00

Thank you for clarifying that.  Can you tell me who the manufacturer is so I continue my search for the part? My projector is the 2300MP  Service Tag:3ZDY751.  Thank you! I also purchased this projector for the children's ministry at my church and only got about 6 months use from it. I hope I can purchase the part to get it running again- funds are very limited!

Community Manager

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56.9K Posts

May 3rd, 2006 15:00

Core. But I cannot find any Core manufacturing on the internet.

35 Posts

May 4th, 2006 21:00

It's obvious that Dell has a strategic partnership with Core.  Would Dell be willing to give us information on how to contact Core.  I would assume as a Dell employee you could easily get such information...especially for the folks whose projectors are out of warranty. 

It would be much appreciated if you could add such information to the Dell Projector Forum FAQ.  I understand if this is proprietary information, I deal in NDAs on a daily basis...but if it can be given to Dell customers, it would be great.

Community Manager

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56.9K Posts

May 5th, 2006 14:00

I cannot find any information on Core.

35 Posts

May 11th, 2006 16:00

The name of the company is not Core.  It is Coretronic Corporation.

http://www.coretronic.com/aboutus/contactus.aspx

Once I found this out, it wasn't difficult to find references on Dell's own website within projector support for such a company.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

The question now is; will Coretronics support us better than Dell.

68 Posts

July 5th, 2006 14:00

Dell referred me to TSC at 1-888-942-2929  for out-of-warranty repairs. They have parts but you need to send the projector to TSC to have the parts installed.

Community Manager

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56.9K Posts

July 11th, 2006 02:00

All,

I also found this contact -
Lilibeth Santos
Customer Service TSC
Ph: (408)435-3971
Fx: (408)383-3711
lilibeth@techservicecorp.com

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10 Posts

March 20th, 2010 19:00

i dont know if you are still around or not,i got one it in a projector that works it need new blower,might be interested in letting you have it next to nothing

March 20th, 2013 09:00

Looking for a quote for a replacement bulb for Dell Projector 2200MP. We purchased this in 2004 and it works great, but just got a message saying that I have over 1000 hours and need a replacement bulb. I will need to put in a purchase order through the main office and I am looking for a quote to start the order process. Parts list for this project gave  the numbers for the part as X1818.

Thank you for your time, I will wait to hear from you.

Nereida Martinez

1 Rookie

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10 Posts

March 25th, 2013 21:00

i got one the picture ot of adjestment you pay the shipping you can have it

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