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55310
March 29th, 2012 08:00
Can't get Macs to work with Dell 4320 projector
I have a Dell 4320 projector. It hangs off our network and people connect to it via our wireless. Works great with Windows machines. But when we try to connect a Mac to it, nothing displays but the cursor. Moving the mouse just ghosts the cursor all over the projected image. No problems installing the app on the mac or connecting to the projector... but just can't project an image. Any ideas? Thanks.
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DELL-Chris M
Community Manager
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March 29th, 2012 22:00
I only see Windows drivers in the File Library and I cannot find anything about apple support in the manual?
mljambert
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March 30th, 2012 05:00
There's actually a small app ("Wireless Application Software") that you download to your computer when you initially connect to it. There are two versions of the application. One for Windows and one for Mac. The app assists in connecting you wirelessly to the projector and the basic stop/start projecting capabilities. We installed the Mac one and the process and resulting operation are exactly like the windows version... only difference is we cannot project!!! Thanks.
DELL-Chris M
Community Manager
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March 30th, 2012 07:00
I found this. Is your mac operating system 10.5 or higher?
mljambert
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March 30th, 2012 08:00
Yes, I know that one machine was running Lion which is the latest released version of the OS. I've also searched the web as well but haven't seen anything out there.
DELL-Chris M
Community Manager
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March 31st, 2012 16:00
We do not have any apple product in our labs to test on. You should check the apple Discussions Forum for help from other apple users with our products.
https://discussions.apple.com/index.jspa
Jeremy Katka
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April 9th, 2012 12:00
OSX 10.5 and 10.6 both work fine 10.7 (lion) does not work. You get a curser that draws on screen but nothing else. The driver needs to be updated I am guessing. Granted Chris has let us know that there is not even a apple product in their lab so the likelihood of this happening sounds fairly low.