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minnetex

2 Posts

8884

November 15th, 2006 18:00

3400MP Projector Remote stopped working

Our remote stopped working (already checked batteries) about the same time our MIA to D-seb/USB cable failed.  We are using an S-video cable instead.  Everything works fine except the remote.  Does the MIA to D-seb/USB cable enable the remote to work? 

Gina Q

2 Intern

 • 

1.7K Posts

November 17th, 2006 15:00

 Has the remote completely stopped working? (i.e., the power, menus, etc) Or has the remote mouse portion stopped working?
 
The M1A-Dsub/USB cable would affect the mouse capabilities since the video and mouse communications go through this cable.
 
But if the remote doesn't work basic functions, on/off, there might be an issue with either the remote or the projector.
 
Hope this explanation helps.

Gina Q

2 Intern

 • 

1.7K Posts

November 20th, 2006 18:00

You know I'm not sure. I'm only a tech and have never worked in sales. You'd have to speak to spare parts. The phone number is right next to the picture of the printer in the middle.

minnetex

2 Posts

November 20th, 2006 18:00

Is it possible to get the M1A-Dsub/USB cable by itself rather than purchase the whole cable packages avaiable on the Dell website?  From what i understand - the Dell cable is the only one that will work and I can't find it as a standalone - only in the replacement cable kit (for around $50).
 
Thanks

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