I tried everything to solve the problem with MYdell app. Is there a partition with factory content on the hard disk? Can the computer be restored to factory settings in this way?
What is your full XPS model number (e.g., XPS 13 Plus 9320) and Windows operating system? If you have a Win 10 or Win 11 OS please include the version and build shown at Settings | System | About | Windows Specifications.
Note that moosaa just reported in their 26-May-2023 thread Error 2762 When Installing MyDell that the latest My Dell v3.0.447.3 installer (released 28-Jul-2023, MyDell-Application-Full-Installer_J0G9C_WIN_3.0.447.3_A00.EXE, available at https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=j0g9c) installed correctly on their system. However, that new installer will not run correctly unless your Dell XPS computer model is listed under the "Compatible Systems" section of that download page. ------------ 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Dell Update for Windows Universal v4.9.0 * My Dell v2.2.4.0 * Fusion Service v2.2.14.0 * Dell Inspiron 5583/5584 BIOS v1.22.1 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
lmacri
3 Apprentice
•
1.8K Posts
0
August 2nd, 2023 06:00
Hi FiloVlad:
What is your full XPS model number (e.g., XPS 13 Plus 9320) and Windows operating system? If you have a Win 10 or Win 11 OS please include the version and build shown at Settings | System | About | Windows Specifications.
Note that moosaa just reported in their 26-May-2023 thread Error 2762 When Installing MyDell that the latest My Dell v3.0.447.3 installer (released 28-Jul-2023, MyDell-Application-Full-Installer_J0G9C_WIN_3.0.447.3_A00.EXE, available at https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=j0g9c) installed correctly on their system. However, that new installer will not run correctly unless your Dell XPS computer model is listed under the "Compatible Systems" section of that download page.
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64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Dell Update for Windows Universal v4.9.0 * My Dell v2.2.4.0 * Fusion Service v2.2.14.0 * Dell Inspiron 5583/5584 BIOS v1.22.1
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620