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April 1st, 2020 02:00
XPS 15 9560, DMC not compatible
Hi everyone,
I have a Dell XPS 15 9560 which was purchased in April 2017. While trying to install 'Dell Mobile Connect' app, Windows store appear with the message that "App is not compatible with this device.
Anyone have a solution for this?
Thanks,
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DELL-Cares
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27.1K Posts
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April 1st, 2020 04:00
Hi amarish,
DMC is available on Dell consumer XPS, Inspiron, Vostro and Alienware PCs with Bluetooth purchased in January 2018 or later. I see this system was purchased in 2017, hence, this would not be available for this model.
Also, the battery is end of life. The battery is a consumable unit and has default 1 year warranty.