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March 12th, 2025 06:20
When i try to connect wifi it shows unknown the dependency service or group failed to start
Please help 🥺 the dependency service or group failed to start
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Unsolved
1 Rookie
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1 Message
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21
March 12th, 2025 06:20
Please help 🥺 the dependency service or group failed to start
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lmacri
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1.7K Posts
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March 15th, 2025 12:35
Hi Inspiron n5010 user:
If you haven't already done so, re-boot your router/modem as instructed in the How-To Geek article How to Reboot Your Router and Modem (i.e., unplug the power cord, wait ~ 30 seconds, plug it back in, and wait until the indicator lights on your modem/router show it has established a fresh connection to your ISP). This will often fix a poor or unstable internet connection.
If that doesn't help let us know your Dell computer model, your Windows OS [if Win 10 or Win 11 open a Run dialog box (Windows key + R) and enter winver to find the version and OS build number] and BIOS version. To find your current BIOS version open a Run dialog box, enter msinfo32 to open your System Information, and look for the field named "BIOS Version / Date" in the summary.
Also let us know the make / model and current driver version of your WiFi/wireless adapter shown in Device Manager, and confirm that the General tab of your device properties states "This device is working properly." under Device Status (see the Lifewire article How Do I View a Device's Status in Windows?). From my Inspiron 15 5584, which has a QCA9377 wireless adapter:
The Appuals 24-Apr-2024 article Fix: The Dependency Service or Group Failed to Start discusses one possible cause of your error message. Please confirm the Diagnostic Policy Service mentioned in that article has a Status of "Running" in your Windows Services. From my Inspiron 15 5584:
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5487 * Firefox v136.0.1 * Microsoft Defender v4.18.25010.11-1.1.25010.7 * Malwarebytes Premium v5.2.8.173-128.0.5184 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0