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December 28th, 2022 15:00

Way too much marketing of Microsoft Word and Microsoft Edge

Since I have purchased my Dell Inspiron 16 plus I have had nothing but trouble or annoying marketing efforts. First the touch pad stopped working. I had it repaired three or four times (lost count), then demanded a new laptop (to Dell's credit they sent me a new one - same model), within a month the touch pad stopped working - I now use a mouse - I give up.

I'm a google user and every time I open my computer Microsoft Edge opens up - then I have to close it to get to Google. Microsoft teams keeps popping up and it is tricky to close it - I use zoom. McAfee  Security constantly makes me click to close their marketing pop-ups - I don't want McAfee. I don't want Microsoft Edge and I don't want McAfee.  I'll put up with the defective touch pad, but the marketing is driving me crazy and taking time away from my work. If it doesn't stop soon I'm just going to throw this laptop in the trash and get myself a MAC. Can somebody tell me how to make it stop?

9 Legend

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12.6K Posts

December 28th, 2022 17:00

You can open Firefox and go to Tools/Settings and make that your default browser. Chrome settings are similar and you can make that the default browser. Uninstall McAfee can be done as per this web page.

2 Intern

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591 Posts

December 30th, 2022 02:00

Hello,

That would drive me crazy to this is just an idea i have i'm not sure if it is going to help you but since you mentioned the popups show up after you open up your laptop i would check the windows registry for autorun entries:

WARNING WARNING The windows registry is the heart and soul of windows editing it in the wrong way can and will cause issues .

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

press the windows key +r type regedit go to the above mentioned paths and check for entries that might be causing the advertising popups.

 
 
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