Update Catalog

I'm new to managing Dell Command | Update (DCU) in our environment. I've reviewed the DCU documentation and successfully deployed it with custom settings via CLI/GUI/group policy.

My main goal is to create a static, point-in-time list of tested/approved updates (BIOS, drivers, firmware, apps) that we can reliably deploy across our Dell fleet—essentially a curated baseline to avoid untested changes.

From the docs (e.g., Manage custom update catalogs in TechDirect related guides), this is handled by creating a custom update catalog in the TechDirect portal (under Connect and Manage > Manage Update Catalogs

I've registered and logged into TechDirect, but after setup/onboarding, I cannot find the "Manage Update Catalogs", "Update Catalogs", "Create catalog" button, or the Connect and Manage section anywhere in the dashboard. I've searched the entire portal, checked every tile/menu, and looked in Help Center/onboarding wizards—no luck.

I've contacted Dell support multiple times  but they just send generic links/docs without addressing why the feature isn't visible. No one has confirmed entitlements, guided onboarding steps, or checked account access.

Has anyone successfully set this up recently? What did your TechDirect dashboard look like when the custom catalog feature appeared?