Unsolved

This post is more than 5 years old

8 Posts

2467

July 18th, 2016 09:00

Unable to install Feature Enhancement Package

Vostro - XP Pro - I want to control the keyboard backlight timeout. I am informed that to do so requires the installation of Dell's FEP. I attempted to install it from from Dell but the installation failed due to the lack of .NET4 Framework, specifically Version 4.5. Well I already have Version 4.6 of .NET4. Even after "repairing" .NET4, the installation failed again.

Vendor software code 1603

Below is install log complete.

[07/18/16 08:25:20] Dell Update Package Execution Start
[07/18/16 08:25:20] Original command line: "C:\Users\Hank\Downloads\APP_WIN_R297562 (3).EXE"
[07/18/16 08:25:20] DUP Framework EXE Version: 3.0.89.1
[07/18/16 08:25:20] DUP Release: R297562
[07/18/16 08:25:22] User Command: attended
[07/18/16 08:25:22] DUP Capabilities Value: 2097151 (0x1FFFFF)
[07/18/16 08:25:22] DUP Vendor Software Version: 2.00.000
[07/18/16 08:25:22] System ID: 04B2
[07/18/16 08:25:22] System model description: Vostro 3350
[07/18/16 08:25:22] Local System/Model Compatible with this Package? No
[07/18/16 08:25:22] Local System OS Version: 6.1.1.0
[07/18/16 08:25:22] OS Compatible with this Package? Yes
[07/18/16 08:25:22] Local System OS Language: EN
[07/18/16 08:25:22] Language Compatible with this Package? Yes
[07/18/16 08:25:22] Identified Behavior : attended
[07/18/16 08:25:22] Temporary payload log file name: C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DUPF334.tmp
[07/18/16 08:25:22] Translated Command Line : msiexec.exe /i DFEP.msi REBOOT=ReallySuppress /l*vx "C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DUPF334.tmp"
[07/18/16 08:25:22] Path : C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)
[07/18/16 08:25:22] Identified Behavior : attended
[07/18/16 08:25:45] Append Vendor Software Log: C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DUPF334.tmp
[07/18/16 08:25:45]
--- Start of Vendor Software Log ---

[07/18/16 08:25:45] Unicode payload log file detected.
[07/18/16 08:25:45] === Verbose logging started: 7/18/2016 8:25:23 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\SysWOW64\msiexec.exe ===
MSI (c) (94:50) [08:25:23:089]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (94:50) [08:25:23:089]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (94:7C) [08:25:23:104]: Resetting cached policy values
MSI (c) (94:7C) [08:25:23:104]: Machine policy value 'Debug' is 0
MSI (c) (94:7C) [08:25:23:104]: ******* RunEngine:
******* Product: DFEP.msi
******* Action:
******* CommandLine: **********
MSI (c) (94:7C) [08:25:23:122]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (94:7C) [08:25:23:132]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (c) (94:7C) [08:25:23:133]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi' against software restriction policy
MSI (c) (94:7C) [08:25:23:133]: SOFTWARE RESTRICTION POLICY: C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi has a digital signature
MSI (c) (94:7C) [08:25:23:428]: SOFTWARE RESTRICTION POLICY: C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (94:7C) [08:25:24:502]: Cloaking enabled.
MSI (c) (94:7C) [08:25:24:502]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (94:7C) [08:25:24:502]: End dialog not enabled
MSI (c) (94:7C) [08:25:24:502]: Original package ==> C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi
MSI (c) (94:7C) [08:25:24:502]: Package we're running from ==> C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi
MSI (c) (94:7C) [08:25:24:502]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (94:7C) [08:25:24:502]: APPCOMPAT: looking for appcompat database entry with ProductCode '{992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}'.
MSI (c) (94:7C) [08:25:24:502]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (94:7C) [08:25:24:502]: MSCOREE not loaded loading copy from system32
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'TransformsSecure' is 0
MSI (c) (94:7C) [08:25:24:517]: User policy value 'TransformsAtSource' is 0
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'DisablePatch' is 0
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (94:7C) [08:25:24:517]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (94:7C) [08:25:24:517]: APPCOMPAT: looking for appcompat database entry with ProductCode '{992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}'.
MSI (c) (94:7C) [08:25:24:517]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (94:7C) [08:25:24:517]: Transforms are not secure.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DUPF334.tmp'.
MSI (c) (94:7C) [08:25:24:517]: Command Line: REBOOT=ReallySuppress CURRENTDIRECTORY=C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3) CLIENTUILEVEL=0 CLIENTPROCESSID=6548
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{409C9970-2F90-4EDE-8C7B-946BA11557FC}'.
MSI (c) (94:7C) [08:25:24:517]: Product Code passed to Engine.Initialize: ''
MSI (c) (94:7C) [08:25:24:517]: Product Code from property table before transforms: '{992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}'
MSI (c) (94:7C) [08:25:24:517]: Product Code from property table after transforms: '{992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}'
MSI (c) (94:7C) [08:25:24:517]: Product not registered: beginning first-time install
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (94:7C) [08:25:24:517]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (94:7C) [08:25:24:517]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (94:7C) [08:25:24:517]: Adding new sources is allowed.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (94:7C) [08:25:24:517]: Package name extracted from package path: 'DFEP.msi'
MSI (c) (94:7C) [08:25:24:517]: Package to be registered: 'DFEP.msi'
MSI (c) (94:7C) [08:25:24:517]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'DisableMsi' is 0
MSI (c) (94:7C) [08:25:24:517]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (94:7C) [08:25:24:517]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (94:7C) [08:25:24:517]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (94:7C) [08:25:24:517]: Running product '{992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}' with elevated privileges: Product is assigned.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)'.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '6548'.
MSI (c) (94:7C) [08:25:24:517]: TRANSFORMS property is now:
MSI (c) (94:7C) [08:25:24:517]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '400'.
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\Favorites
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\Documents
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Local
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\Pictures
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Users\Hank\Desktop
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (94:7C) [08:25:24:517]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (94:7C) [08:25:24:517]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (94:7C) [08:25:24:533]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (94:7C) [08:25:24:533]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Hank'.
MSI (c) (94:7C) [08:25:24:533]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Windows User'.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi'.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi'.
MSI (c) (94:7C) [08:25:24:533]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\'.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\'.
MSI (c) (94:50) [08:25:24:533]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 7/18/2016 8:25:24 ===
MSI (c) (94:7C) [08:25:24:533]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (94:7C) [08:25:24:533]: Machine policy value 'DisableRollback' is 0
MSI (c) (94:7C) [08:25:24:533]: User policy value 'DisableRollback' is 0
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (94:7C) [08:25:24:533]: Doing action: INSTALL
Action 8:25:24: INSTALL.
Action start 8:25:24: INSTALL.
MSI (c) (94:7C) [08:25:24:533]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (94:7C) [08:25:24:533]: Running UISequence
MSI (c) (94:7C) [08:25:24:533]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (94:7C) [08:25:24:533]: Doing action: ISSetAllUsers
Action 8:25:24: ISSetAllUsers.
Action start 8:25:24: ISSetAllUsers.
MSI (c) (94:7C) [08:25:24:533]: Creating MSIHANDLE (1) of type 790542 for thread 3964
MSI (c) (94:A0) [08:25:24:533]: Invoking remote custom action. DLL: C:\Users\Hank\AppData\Local\Temp\MSIFA07.tmp, Entrypoint: SetAllUsers
MSI (c) (94:DC) [08:25:24:533]: Cloaking enabled.
MSI (c) (94:DC) [08:25:24:533]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (94:DC) [08:25:24:533]: Connected to service for CA interface.
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (2) of type 790531 for thread 5588
InstallShield 8:25:24: Begin SetAllUsers()
MSI (c) (94!D4) [08:25:24:586]: Closing MSIHANDLE (2) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (3) of type 790541 for thread 5588
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (4) of type 790531 for thread 5588
InstallShield 8:25:24: Getting records from Upgrade table
MSI (c) (94!D4) [08:25:24:586]: Closing MSIHANDLE (4) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (5) of type 790540 for thread 5588
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (6) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:586]: Creating MSIHANDLE (7) of type 790531 for thread 5588
InstallShield 8:25:24: UpgradeCode: {A0103E7A-C24F-4592-8183-073CC501D099} MinVersion: MaxVersion: 2.00.000 Language: Attributes: 257
MSI (c) (94!D4) [08:25:24:586]: Closing MSIHANDLE (7) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Creating MSIHANDLE (8) of type 790531 for thread 5588
InstallShield 8:25:24: Checking related product {87CF757E-C1F1-4D22-865C-00C6950B5258}
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (8) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Creating MSIHANDLE (9) of type 790531 for thread 5588
InstallShield 8:25:24: Quickset64 {87CF757E-C1F1-4D22-865C-00C6950B5258} 1033 10.09.20 ***Related***
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (9) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
MSI (c) (94!D4) [08:25:24:602]: Creating MSIHANDLE (10) of type 790531 for thread 5588
InstallShield 8:25:24: ALLUSERS of related product {87CF757E-C1F1-4D22-865C-00C6950B5258} is = 1
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (10) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Creating MSIHANDLE (11) of type 790531 for thread 5588
InstallShield 8:25:24: End SetAllUsers()
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (11) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (6) of type 790531 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (5) of type 790540 for thread 5588
MSI (c) (94!D4) [08:25:24:602]: Closing MSIHANDLE (3) of type 790541 for thread 5588
MSI (c) (94:A0) [08:25:24:602]: Closing MSIHANDLE (1) of type 790542 for thread 3964
Action ended 8:25:24: ISSetAllUsers. Return value 1.
MSI (c) (94:7C) [08:25:24:602]: Doing action: AppSearch
Action 8:25:24: AppSearch. Searching for installed applications
Action start 8:25:24: AppSearch.
AppSearch: Property: DOTNET40_CLIENT, Signature: NewSignature1
MSI (c) (94:7C) [08:25:24:602]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (94:7C) [08:25:24:602]: PROPERTY CHANGE: Adding DOTNET40_CLIENT property. Its value is '4.6.01055'.
AppSearch: Property: DOTNET40_FULL, Signature: NewSignature111
MSI (c) (94:7C) [08:25:24:602]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (94:7C) [08:25:24:602]: PROPERTY CHANGE: Adding DOTNET40_FULL property. Its value is '4.6.01055'.
Action ended 8:25:24: AppSearch. Return value 1.
MSI (c) (94:7C) [08:25:24:602]: Doing action: LaunchConditions
Action 8:25:24: LaunchConditions. Evaluating launch conditions
Action start 8:25:24: LaunchConditions.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Dell Feature Enhancement Pack requires .NET Framework 4.0 (Client Profile or Full) to be installed on the target system. Please rerun the setup after installing .NET 4.0 Framework.
MSI (c) (94:7C) [08:25:30:432]: Product: Dell Feature Enhancement Pack -- Dell Feature Enhancement Pack requires .NET Framework 4.0 (Client Profile or Full) to be installed on the target system. Please rerun the setup after installing .NET 4.0 Framework.

Action ended 8:25:30: LaunchConditions. Return value 3.
MSI (c) (94:7C) [08:25:30:448]: Doing action: SetupCompleteError
Action 8:25:30: SetupCompleteError.
Action start 8:25:30: SetupCompleteError.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action 8:25:30: SetupCompleteError. Dialog created
MSI (c) (94:98) [08:25:30:475]: Note: 1: 2731 2: 0
MSI (c) (94:50) [08:25:36:556]: PROPERTY CHANGE: Adding ISSHOWMSILOG property. Its value is '1'.
MSI (c) (94:50) [08:25:37:819]: Doing action: ShowMsiLog
Action 8:25:37: ShowMsiLog.
Action start 8:25:37: ShowMsiLog.
MSI (c) (94:50) [08:25:37:819]: Note: 1: 2732 2: 0
Error 2732.Directory Manager not initialized.
MSI (c) (94:50) [08:25:45:517]: Product: Dell Feature Enhancement Pack -- Error 2732.Directory Manager not initialized.

Action ended 8:25:45: ShowMsiLog. Return value 3.
Info 2896.Executing action ShowMsiLog failed.
Action ended 8:25:45: SetupCompleteError. Return value 3.
Action ended 8:25:45: INSTALL. Return value 3.
MSI (c) (94:7C) [08:25:45:532]: Destroying RemoteAPI object.
MSI (c) (94:DC) [08:25:45:532]: Custom Action Manager thread ending.
Property(C): DiskPrompt = [1]
Property(C): UpgradeCode = {A0103E7A-C24F-4592-8183-073CC501D099}
Property(C): ProductCode = {992D1CE7-A20F-4AB0-9D9D-AFC3418844DA}
Property(C): IS_MAJOR_UPGRADE = Yes
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): UILevel = 5
Property(C): VersionHandler = 5.00
Property(C): SOURCEDIR = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\
Property(C): OriginalDatabase = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi
Property(C): DATABASE = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DFEP.msi
Property(C): MsiRunningElevated = 1
Property(C): RedirectedDllSupport = 2
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): MsiNetAssemblySupport = 4.6.1055.0
Property(C): Date = 7/18/2016
Property(C): Time = 8:25:45
Property(C): TTCSupport = 1
Property(C): VersionNT = 601
Property(C): ColorBits = 32
Property(C): TextInternalLeading = 3
Property(C): TextHeight = 16
Property(C): BorderSide = 1
Property(C): BorderTop = 1
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CaptionHeight = 22
Property(C): ScreenY = 768
Property(C): ScreenX = 1366
Property(C): SystemLanguageID = 1033
Property(C): ComputerName = VOSTRO
Property(C): UserLanguageID = 1033
Property(C): UserSID = S-1-5-21-737801313-2978837745-1650452231-1001
Property(C): LogonUser = Hank
Property(C): MsiTrueAdminUser = 1
Property(C): VirtualMemory = 5091
Property(C): PhysicalMemory = 4003
Property(C): Intel = 6
Property(C): Msix64 = 6
Property(C): MsiAMD64 = 6
Property(C): ShellAdvtSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): GPTSupport = 1
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SourceDir = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): MyPicturesFolder = C:\Users\Hank\Pictures\
Property(C): LocalAppDataFolder = C:\Users\Hank\AppData\Local\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): SendToFolder = C:\Users\Hank\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): RecentFolder = C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): PrintHoodFolder = C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): PersonalFolder = C:\Users\Hank\Documents\
Property(C): NetHoodFolder = C:\Users\Hank\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): FavoritesFolder = C:\Users\Hank\Favorites\
Property(C): AppDataFolder = C:\Users\Hank\AppData\Roaming\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): DOTNET40_CLIENT = 4.6.01055
Property(C): DOTNET40_FULL = 4.6.01055
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): ApplicationUsers = AllUsers
Property(C): AgreeToLicense = No
Property(C): _IsMaintenance = Change
Property(C): RestartManagerOption = CloseRestart
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): Display_IsBitmapDlg = 1
Property(C): ARPREADME = [INSTALLDIR]readme.txt
Property(C): ALLUSERS = 1
Property(C): ARPCOMMENTS = Application is used to enable Dell Hardware specific features like
Property(C): ARPCONTACT = Contact Dell Technical Support
Property(C): ARPHELPLINK = http://support.dell.com
Property(C): ARPHELPTELEPHONE = 1-800-WWW-DELL
Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(C): ARPURLINFOABOUT = http://www.Dell.com
Property(C): DELL_PRODUCTREGKEY = FeatureEnhancementPack
Property(C): DWUSINTERVAL = 30
Property(C): DWUSLINK = CEABA7F89EBC47BFF9ACD7FF1EEC978F7EFC478F690CF79FCEAC97C8E9EB804889AB20FF89AC
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = InstallShield for Windows Installer
Property(C): DisplayNameCustom = Custom
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): ErrorDialog = SetupError
Property(C): INSTALLLEVEL = 100
Property(C): ISVROOT_PORT_NO = 0
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(C): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): IS_SQLSERVER_USERNAME = sa
Property(C): InstallChoice = AR
Property(C): LangStr = en
Property(C): MSIUSEREALADMINDETECTION = 1
Property(C): Manufacturer = Dell
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(C): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(C): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(C): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(C): ProductID = none
Property(C): ProductLanguage = 1033
Property(C): ProductName = Dell Feature Enhancement Pack
Property(C): ProductVersion = 2.00.000
Property(C): ProgressType0 = install
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): READMEFILETOLAUNCHATEND = 1
Property(C): RebootYesNo = Yes
Property(C): ReinstallModeText = omus
Property(C): SHOWLAUNCHPROGRAM = 0
Property(C): SHOWLAUNCHREADME = -1
Property(C): SecureCustomProperties = USERNAME;COMPANYNAME;ISX_SERIALNUM;SUPPORTDIR;DOTNET40_CLIENT;DOTNET40;DOTNET40_FULL;ISUPGRADE;ISDOWNGRADE;ADDLOCAL;TABLET_APPLICABLE;TOUCH_APPLICABLE
Property(C): MsiLogFileLocation = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)\DUPF334.tmp
Property(C): TempFolder = C:\Users\Hank\AppData\Local\Temp\
Property(C): RemoteAdminTS = 1
Property(C): AdminUser = 1
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): Privileged = 1
Property(C): MsiNTProductType = 1
Property(C): ServicePackLevelMinor = 0
Property(C): ServicePackLevel = 1
Property(C): WindowsBuild = 7601
Property(C): VersionNT64 = 601
Property(C): VersionMsi = 5.00
Property(C): VersionDatabase = 400
Property(C): CLIENTPROCESSID = 6548
Property(C): CLIENTUILEVEL = 0
Property(C): CURRENTDIRECTORY = C:\Users\Hank\AppData\Local\dell\drivers\APP_WIN_R297562 (3)
Property(C): COMPANYNAME = Windows User
Property(C): REBOOT = ReallySuppress
Property(C): USERNAME = Hank
Property(C): PackagecodeChanging = 1
Property(C): ProductState = -1
Property(C): PackageCode = {409C9970-2F90-4EDE-8C7B-946BA11557FC}
Property(C): ISSHOWMSILOG = 1
=== Logging stopped: 7/18/2016 8:25:45 ===
MSI (c) (94:7C) [08:25:45:532]: Windows Installer installed the product. Product Name: Dell Feature Enhancement Pack. Product Version: 2.00.000. Product Language: 1033. Manufacturer: Dell. Installation success or error status: 1603.

MSI (c) (94:7C) [08:25:45:532]: Grabbed execution mutex.
MSI (c) (94:7C) [08:25:45:532]: Cleaning up uninstalled install packages, if any exist
MSI (c) (94:7C) [08:25:45:532]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/18/2016 8:25:45 ===


[07/18/16 08:25:45]
--- End of Vendor Software Log ---

[07/18/16 08:25:45] Vendor Software Return Code: 1603
[07/18/16 08:25:45] Name of Exit Code: ERROR
[07/18/16 08:25:45] Exit Code set to: 1 (0x1)
[07/18/16 08:25:45] Result: FAILURE
[07/18/16 08:25:48] Open file: C:\Users\Hank\AppData\Local\Dell\UpdatePackage\Log\APP_WIN_R297562 (3).txt

8 Posts

July 19th, 2016 11:00

You missed my correction - I do indeed have Windows 7/64-bit Pro installed on my Vostro. I retrieved the download from the Dell Web site as being the correct one for Win 7.

Where do I look to find out the meaning of the error code 1603?

Moderator

 • 

17.9K Posts

July 19th, 2016 11:00

HANKJEFF,

The driver you are trying to install APP_WIN_R297562.EXE is for Windows 7 and not Windows XP Pro. It is more than likely not going to install in Windows xp pro

Moderator

 • 

17.9K Posts

July 21st, 2016 05:00

HANKJEFF

Here is a link to the error code.

Error 1603

Top