Problem with Dell backup and recovery system

Hi,

Thank you for writing to the Dell Community Forum.

May I know the type of DVD disk your are using to create the back up disk? Please ensure you are using a blank DVD +R or DVD -R disk and not a re-writable disk (DVD RW).  You must use write once disks. Re-writable disks are not compatible with Dell Backup and Recovery. 

i've also got a problem with Dell Back up and Recovery System..

i get keep getting errros about toaster.exe and launcher.exe..

when trying to recover to factory state using this method, i got ‘an error occurred when creating the system partition’ whilst on the ‘preparing your hard drive’ stage, so i couldnt go forward with that. it doesnt repair it either cos of some problem with the partition table (mine is an MBR partition with 100MB recovery space). Dell backup and recovery also reports some errors in it and uninstalling/updating does not help. wish of course i’d created recovery media…

what can i do to fix it? can i do a clean install of it somehow? am currenly reinstalling everything on my Dell Inspiron 15 N5050 including windows 7. by the way, everything else re-installed ok except for this and Seagate firmware.

thanks for your reply.

I m using DVD+R,DVD-R blank disks. i saw its properties it shows 4.37gb free and 5 mb used. but remember i didn't write on anything i just format and go for backup.

thanks

it works thanks for your quick support
but one more question that how can i verify my backup disks if it will work or not. is there any utility where i can crosscheck.

thanks