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September 21st, 2024 09:31
Office activation
Office Home and Student 2019, installed first time as guided by you, is asking for a product key
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Unsolved
1 Rookie
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1 Message
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45
September 21st, 2024 09:31
Office Home and Student 2019, installed first time as guided by you, is asking for a product key
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lmacri
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1.6K Posts
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September 24th, 2024 13:47
Hi @Sanjeev-G :
What is your Dell computer model and Windows operating system, and has your Dell service warranty expired yet?
Was your MS Office 2019 pre-installed at the factory by Dell when you purchased your computer, or did you purchase your MS Office 2019 license from Dell as a separate purchase order? I assume your Dell computer was not purchased recently (or you did not purchase your MS Office 2019 license from Dell) since Dell is currently offering newer MS Office products like Microsoft 365 and MS Office 2021.
If you purchased your MS Office 2019 license from Dell then see the Dell support article How to Find and Activate Microsoft Office 2019, 2021, or 365 on Your Dell Computer.
If that doesn't help just note that there was a recent problem with Dell's licensing servers that was preventing users from activating MS Office products purchased from Dell, but that problem should be fixed now. See employee Dell-Brad L's 13-Sep-2024 post in junaid3929's Ms office activation 21 first time activation on my new Inspiron 5440 and Dell techs unable to activate Office 2021 for more information.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4894 * Firefox v130.0.1 * Microsoft Defender v4.18.24080.9-1.1.24080.9 * Malwarebytes Premium v5.1.10.127-1.0.5021 * Macrium Reflect Free v8.0.7783 * Microsoft Office Home and Business 2019 C2R Version 2408 / Build 17928.20156 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0