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448
October 21st, 2021 07:00
My Dell app, XPS 8940, GTX 1660 Super disappears
Weird thing happened today which has caused me to uninstall "My Dell" program. I was opening it up to check it because it has been glitched for the past few days only showing the programming language when opened. This time something different happened; it froze, my second monitor went down and stopped working as my GPU crashed and drivers disappeared from my system. I had to restart as NVIDIA was claiming " you no longer have a NVIDIA GPU in your system." Reinstalled drivers and all was good; GPU appeared active and working, tried opening "My Dell" again and the same process had to be repeated. Dell, please fix this. Why is one of your apps causing computer functionality issues?


DELL-Cares
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27.6K Posts
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October 22nd, 2021 01:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.