Start a Conversation

Unsolved

S

1 Rookie

 • 

3 Posts

316

January 15th, 2025 07:03

MS Office Home and Student 2021 License key

I purchased a Vostro 5640 a couple of weeks ago, however, MS Office Student and Home 2021 isn't pre-installed and I have never received its license key. I asked for help via email and phone call but didn't get any convincing answer.

How do I retrieve the license and should I uninstall MS 365 that came preinstalled with the laptop?

Regards,

S.

2 Intern

 • 

508 Posts

January 15th, 2025 10:00

Hi

Initially I would use Belarc Advisor and print out / screen shot all the licence and configuration details that you can.

Then obviously use LibreOffice whilst waiting to resolve your licence issue.

1 Rookie

 • 

3 Posts

January 16th, 2025 14:53

I want a proper license that is offered with the laptop instead of using a workaround. 

I hope to receive an update from dell support soon.

Regards,

S.

2 Intern

 • 

508 Posts

January 16th, 2025 15:05

Hi

It is not a work-a-round.

Belarc Advisor is very useful.

LibreOffice can out perform Microsoft Office in certain areas.

I have a copy of it's predecessor OpenOffice, because it does things that my copy of MS Office can't or wont.

3 Apprentice

 • 

1.6K Posts

January 17th, 2025 01:05

Hi shekharrs:

Am I correct that you purchased your MS Office Student and Home 2021 license from Dell at the same time you purchased your new Vostro 5640?  If so see the Dell support article How to Find and Activate Microsoft Office 2019, 2021, 2024 or 365 on Your Dell Computer.   
__________________________

Note that I purchased my own MS Office Home and Business 2019 Click-to-Run license from an authorized retailer called BestBuy (i.e., my license was not purchased from Dell) and before I installed MS Office 2019 on my (then) new Inspiron 5584 laptop I wiped off the 30-day trial of Microsoft 365 that was installed at the factory using the Microsoft Office Removal Tool (SetupProd_OffScrub.exe) as instructed in the Microsoft support article Uninstall Office From a PC [i.e., click the blue Uninstall button under the second option titled "Uninstall Microsoft 365 or Office with the uninstall troubleshooter" and follow the instructions].
 

If I need to reinstall my MS Office software then I can do so from the Services & Subscriptions tab of my Microsoft Account at https://account.microsoft.com/services/. My product key used to be shown there on the Services & Subscriptions tab, but in theory all I would need to do now to re-activate a fresh installation is open an office app like Excel or Word and sign in to my Microsoft Account. How you install and activate / re-activate Microsoft Office can vary depending on the product you own - see the MS support article Activate Office.

-----------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v134.0.1 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.4.157-1.0.5116 * Macrium Reflect Free v8.0.7783 * Microsoft Office Home and Business 2019 C2R Version 2412 / Build 18324.20168

1 Rookie

 • 

3 Posts

January 21st, 2025 13:48

The license is offered with Vostro 5640. Check the tech specs section at:

https://www.dell.com/en-in/shop/laptop-notebook-computers/vostro-16-laptop/spd/vostro-16-5640-laptop/svn5640340501ding1?ref=variantstack

BTW, Dell Support accessed my device via DellSupportAssist and have installed the license.

Thank you.

S.

No Events found!

Top