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May 1st, 2025 06:35

Microsoft office deactivated after the service

Gave my laptop for service due to booting problem at dell service centre in Banashankari 2nd stage k R road Bengaluru. They formatted my whole laptop. And my microsoft office also got deactivated. I bought the laptop from dell online store (original dell website). Where can I get my product key for activation.

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May 2nd, 2025 12:59

Hi Madhan S:

Please see the solution in forjonny's 22-Apr-2024 Office 365 uninstalled and lost Office 2024, .  User forjonny also purchased their MS Office 2024 license from Dell when they ordered their new computer, and did not know how to reinstall their Office product after it was accidentally uninstalled.

User forjonny contacted Dell customer support directly (see the instructions in 23-Apr-2025 post <here> in forjonny's topic) and asked for help reinstalling MS Office 2024.  It is Dell's responsibility to fix this, especially when you purchased your MS Office 2024 license from Dell and it was a Dell support tech who removed your MS Office 2024 installation during a service repair.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5737 * Firefox v138.0.1 * Microsoft Defender v4.18.25030.2-1.1.25030.1 * Malwarebytes Premium v5.2.11.183-131.0.5227 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

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