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6 Posts

2008

April 5th, 2017 22:00

Inspiron n5110 Did Factory Reset ( Need Microsoft Office 2010 Home and Student, English)

I just did a Factory restore to my laptop due to missing sound and slow start up, I still have my original receipt from Dell when I purchase my laptop in 2011, I have no clue as to how to get Microsoft Office 2010 Home and Student, English back on to my computer. I thought by coming to my account it would be sitting in my account and I could download it, the label is still attached to my laptop not sure if that is where I will find my key that several people have said I need. Can someone please help me out I am not too tech savvy.

So I need good directions please oh I do know I can't update to Windows 10 I have Windows 7.

Moderator

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17.9K Posts

April 6th, 2017 08:00

cluelesmom,

Click the link below for information on office 2010 that came installed on your Dell Computer.

I Purchased Microsoft Office 2010 with My Dell Computer and It Is Missing

6 Posts

April 7th, 2017 15:00

I found my product Key on the back of my computer below Dells service Tag, but I am confused now the label says Windows 7 Home Prem CA then there's a bar code and 6 diget number another bar code Product Key 25 digest and a few more numbers below  Cretifaction of Authenticlly. So is this product key for Windows 7. Or is this for Microsoft Office Home and Student ????

4 Operator

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20.1K Posts

April 7th, 2017 15:00

See if this helps-- products.office.com/.../download-back-up-restore-microsoft-office-products

MS Office Home and Student is not the same as Office Starter version.  If you paid extra for Office you did not have the Starter version. If it came free on your computer, it was the Starter edition.

4 Operator

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20.1K Posts

April 9th, 2017 15:00

It is not the Office key-- it's the 25 character windows key. Office key is usually on the card that came with the computer. It also has 25 characters. Go through your receipts and anything you saved when the computer was delivered. You might have a disk with the key. Depends on when you bought the computer. Sometimes there is a sticker but it will say MS Office on it. Try that link to Office downloads I gave above to see if MS has it on file from when you registered.

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