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3 Posts
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1351
November 23rd, 2016 20:00
Album Art will not appear in MusicStage
Hello everyone. I'm using Dell Inspiron 14R N4110 and I'm having a bit of an issue.
My Dell MusicStage Refuses to display album art correctly. When it does show properly, it will only show for one album, all others appear blank. Sometimes none of them appear at all. Sometimes it will load album art from a different album or artist.
I have tried everything that I know of, different image formats, id3 versions, you name it.
P.S. The album art appears correctly in any other app. Please and Thanks in advance!
Tideryius
3 Posts
0
November 24th, 2016 22:00
It lists all the songs properly. It just won't label them or assign cover art correctly if at all.
Tideryius
3 Posts
0
November 25th, 2016 12:00
While you are correct, this is not the case as I have made sure to close the application. I've even ran it as administrator but that doesn't change anything.
However, I did find a workaround but it is very lengthy.
1) Place Your Cover Art file in the same folder your music is.
2) Cover file must be named exactly as the Album you want it to portray
3) Add the following to the file name " [DMS] " without quotations.
E.g. Album Art[DMS].jpeg
4) Navigate to "\Users\Username\AppData\Roaming\Dell\"
5) Delete the folder labeled "MusicStage" along with all it's contents.
6) Relaunch MusicStage Application.
That workaround above does work, but we really shouldn't have to go through all that. lol.
DELL-Lijo J
532 Posts
0
November 26th, 2016 01:00
That’s great! We really appreciate your efforts in trying to fix the concern and thank you for providing the steps. However, we’ll share the feedback with our internal product teams.
-Lijo