Unsolved
4 Posts
2
3398
February 23rd, 2021 15:00
We NEED a NEW DRIVER - Dell C1765nfw for Mac OS Big Sur 11.1
Dell C1765nfw and Mac OS 11.1 Big Sur
My Dell C1765nfw is a perfectly functioning Printer/Scanner. We need a updated driver for Mac OS Big Sur 11.1 please. Please update the driver. The printer works, but the scanner does not. It is a complete waste to trash and add my printer to a landill when it is unnecessary. If I'm forced to update my printer because the company can't simply upgrade their printer driver, do you think I WILL BUY DELL AGAIN? Will others buy Dell again? I can't trust a company that leaves it's supporters hanging. It is obvious you don't care about the people who put there trust in DELL. Very disappointing. Do the right thing and at least give us Dell customers an email alert when you choose not to support your products any longer.
Thank you.
ColdCoffee
5 Posts
0
February 24th, 2021 02:00
Have a look here:
https://www.dell.com/community/Printers/Dell-MFP-e525W-Won-t-Scan-Properly/m-p/7741440#M90733
It seems like we won't need any Dell driver anymore but have to perform a clean and complete uninstall of all old Dell drivers. On a new Mac (or fresh install) Scanning works natively with Mac Os Big Sur.
frankyo
3 Posts
0
March 26th, 2021 23:00
I didn't try the complete uninstall, but did find that Dell have released a new driver - yesterday. It works... I can now scan with my Macbook Air Big Sur 11.2.3
https://www.dell.com/support/home/en-au/drivers/driversdetails?driverid=w814t&oscode=mac1&productcode=dell-e525w-printer
thedragonb
4 Posts
0
March 27th, 2021 16:00
Well, surprise for me. After being told there was new new driver update for the C1765nfw, I find a NEW DRIVER UPDATE released yesterday 3/26/21!!! It resolved my issue after upgrading to MacOS Big Sur 11.2.1 (even though the update says it supports up to MacOS 10.15, it still corrected my issue with scanning! THANK YOU Dell for supporting an awesome your All-In-One C1765nfw Printer! I am back in action.
"Printer C1765 Installer & Application Dell A08 Mac.dmg"
Get the new DRIVER here:
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=9k2k5&oscode=mac1&productcode=dell-c1765nfw
voicekiller
9 Posts
0
October 23rd, 2021 20:00
Exact same issue with B1265dnf.
For an organisation that promotes environmental responsibility as part of their business, they're creating an enormous amount of e-waste for no reason.
voicekiller
9 Posts
0
October 26th, 2021 11:00
And now look what's appeared out of the blue. I must have installed and reinstalled 10 times and now all of sudden I have scanning. Still not a Dell solution, but at least I can scan.