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515

May 8th, 2019 10:00

V515w scanning issue

My V515w printer/scanner stopped scanning color photos in color. It now will only scan those color photos in black and white. any help is appreciated. 

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30.3K Posts

May 9th, 2019 10:00

e_a_s,

 

I found this in the Dell V515w Users Guide...

 

How do I scan in black and white?
Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel
to switch from color to black and white.

 

So the setting should be on the printer.

 

 

Rick

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